ABOUT US / COMPANY

HIGH-SPEED INTERNET WITH FIBRE OPTIC TECHNOLOGY

Through our powerful fibre optic cable network, we provide Internet, television and telephony to over two million homes in Switzerland. We offer the fastest Internet with speeds of 1 Gbit/s available everywhere – in the city and in the countryside. 

THE FIBER OPTIC CABLE TECHNOLOGY

Fiber optic consists of pure fiber optics, with the final section up to the cable socket composed of interference-resistant coaxial cable Data travels through the network at lightning speed. Find out exactly how our fiber optic cable technology works in this video.

TEST SPEED

How fast is your Internet access? Compare your current speed with our high-speed guarantee of up to 1 Gbit/s.

SPEED TEST

CHECK AVAILABILITY
On our product page, you can easily check the availability of UPC fiber optic cables.
 

CHECK AVAILABILITY

CONNECTING A PROPERTY
Do you want to connect your property to our fiber optic cable network? Find all you need to now about switching:

MORE INFORMATION

PREPARED FOR THE FUTURE WITH FIBRE OPTIC CABLE

We want to browse the web, stream, chat and game – all at the same time. With UPC’s fibre optic cable network you can do all of these things without experiencing a loss of performance, since Internet, digital television and telephone are transmitted separately and do not compromise each other when they are used at the same time. In addition, with our network we have the technological advantage that we can increase the Internet capacities to several Gigabits per second if needed – without any construction work being necessary. And so we are ready for future digital trends. 

ADVANTAGES OF FIBER OPTIC CABLES

  • 1 Gbit/s Internet speed – in all rural and urban environments
  • No loss of performance when several devices are used at the same time
  • No loss of performance for properties further away from the splitter
  • Interference-resistant thanks to external conductor for coaxial cable (e.g., in bad weather).
  • Internet speeds of several gigabits per second possible
  • Future-proof

    •  

     

     

     

    NETWORK EXPANSION THROUGHOUT SWITZERLAND

    With two million connected homes, today we supply around 70% of Swiss homes with Internet, digital television and telephony. We are continuously expanding our presence through various network expansion strategies:

    Autostrada

    We are expanding our fiber optic network 

    We are pressing ahead with the expansion of our own fibre optic cable network. As part of the “Autostrada” investment programme we are connecting tens of thousands of new homes every year.

    PARTNER NETWORKS

    We work with fiber optic partners

    In certain regions outside our own fibre optic cable network, we work together with local partner companies. Through their network, customers have access to our entire portfolio. The partner companies still deal with the customers directly.

    FIBRE OPTIC NETWORKS

    We rent space in local fiber optic networks

    In certain regions outside our own fibre optic cable network, we work together with local partner companies. Through their network, customers have access to our entire portfolio. The partner companies still deal with the customers directly.

    NETWORK ACQUISITIONS

    We are purchasing local fiber optic networks

    A further way for us to expand our presence in Switzerland is by purchasing local networks that are offered for sale. 

    svg.support.message

    Here you will find tips for setting up and optimising your Wi-Fi.

    WLAN tips
    svg.support.message

    How fast is your Internet access? Take our speed test to find out. 

    Speed test
    svg.support.message

    Here, you can find out about current faults.

    Network status

    OPEN INTERNET: TRANSPARENCY MEASURES ACCORDING TO THE TELECOMMUNICATIONS ACT

    Net neutrality

    The capacity of UPC customers’ Internet connections will not be shared with «managed services».

    Information about traffic management measures

    All data is transported through our network without discrimination.

    UPC reserves the right to block unlawful content on the instruction of a Swiss court or a duly authorised authority (e.g. Fedpol). The right is also reserved for possible unequal treatment that occurs at the customer’s explicit request.

     

    To preserve the integrity and security of our network, we analyse data flow anonymously according to specific attack patterns or anomalies (e.g. DDoS attacks). In the event of an occurrence, we reserve the right to filter such harmful data traffic out of the network.

     

    Our telephone services (VoIP) and Wi-Free are configured as separate data traffic in our network. All data is treated the same, which means the quality of all remaining services is unaffected.

     

    Depending on the subscription of our mobile services, Internet speed will be reduced to a maximum of 128/kbit/s as soon as the high-speed data volume included in the subscription has been used up. 

     

    To ensure that all UPC mobile customers can enjoy a smooth and trouble-free video experience, we optimise our video services when a customer surfs the mobile network. A quality adjustment is made to make it possible to watch videos with fewer interruptions, with faster loading times and lower data usage.

     

    All video and streaming platforms are treated equally. Customers who do not wish to benefit from the optimisation can switch it off and/or on again at any time by sending a text message.

     

    More

    Information about network disturbances

    Customers can find information about current disturbances and maintenance work via the following link. In addition, there is the possibility of registering for the free SMS or e-mail service to receive information about all faults in your area.

    Service status

    Questions about the UPC fiber optic cable network

    What is fibre optic cable?

    A fibre optic cable network consists of pure fibre, with the final section up to the cable socket composed of interference-resistant coaxial cable.

    How fast can I browse the web with fibre optic cable?

    • Fibre optic cable offers the fastest Internet with speeds of 1 Gbit/s available everywhere – in the city and in the countryside. In addition, it has the technological advantage that the Internet capacities can be increased to several Gigabits per second if needed – without any construction work being necessary. And so it is ready for future digital trends. 

    Important information about UPC’s fibre optic cable network

    UPC does not build it own fibre optic networks. We rely on our own, future proof fibre optic cable network and are continuously expanding this across geographic regions. So that we can expand our footprint even further, however, we rent sections of existing fibre optic networks in regions that lie outside our own footprint. 

    Does the Internet speed suffer, the greater the distance that the data has to travel via coaxial cable when a combination of coaxial and fibre optic cable is used?

    No, the Internet speed does not depend on the distance of the home from the splitter within our fibre optic cable network. The performance stays the same and we offer Internet speeds of 1 Gbit/s, regardless of the distance from the splitter. The same is not true of DSL providers: via copper cable, the speed suffers, the further away the home is from the splitter. 

    What maximum speeds (upload and download) are technically possible with a combination of coaxial and fibre optic cable?

    Within our fibre optic cable network, we currently offer our customers an Internet speed of 1 Gbit/s for downloads and 100 Mbit/s for uploads. These Internet speeds fully meet our customers’ needs at present.

    Should customer requirements change, however, our fibre optic cable infrastructure gives us the technological advantage that we can offer Internet speeds of several Gigabits per second – both symmetrical and asymmetrical. 

    Important information about UPC’s fibre optic cable network

    • Internet speeds of 1 Gbit/s available everywhere – in the
      countryside and in the city.
    • No loss of performance when Internet, TV and phone are used at the
      same time
    • No loss of performance for homes further away from the splitter
    • Interference-resistant thanks to external conductor for coaxial
      cable (e.g. in bad weather)
    • Internet speeds of several Gigabits per second are possible
    • Future-proof
    • 100% privately financed