Apps | Support & Help

Stay connected even when you’re out and about, with our apps

Take advantage of our offers even when you’re out and about. With our apps you can watch live TV, consult your bills and much more, even when you’re not at home.

 

NEW! My UPC App

The My UPC app offers the following advantages:

  • With the My UPC app you have your upc online customer centre with you at all times.
  • Electronic bills for all customers: access to bills from the last 12 months.
  • For Mobile customers: check your remaining included units (call minutes, SMS and data) and stay in full control of your costs at home and abroad.
  • Online wherever you are: activate Wi-Free and see where the nearest Wi-Free homespots are on the interactive map.
 
 
Prerequisites
  • Compte My UPC

    (s'enregistrer)

  • Connexion via WLAN ou 3G/4G
  • Smartphone (iOS à partir de la version 7 / Android à partir de la version 4.0)
 
 

UPC Phone app

The UPC Phone app offers the following advantages:

  • Answer calls made to your landline conveniently on the go
  • Make calls with your smartphone at attractive prices using your landline number
  • Pay the same rates as you would at home, even abroad - avoid expensive roaming charges thanks to WiFi
  • Calls can be made regardless of whether the person being called has also installed the app or not
  • Several calls can be ongoing at once in a household – on the landline and on smartphones
 
 
Prerequisites
  • Fixed network subscription
  • My UPC account (register now)
  • WLAN or 3G/4G connection
  • WLAN or 3G/4G connection
  • Smartphone or tablet (iOS from Version 4.3 / Android from Version 2.3)
 
 

Horizon Go app

The Horizon Go app offers the following advantages:

  • Watch the best live TV channels with your smartphone and tablet
  • Play programmes on the TV via Airplay or Chromecast
  • Schedule your recordings while on the go – even when abroad!
  • “Push to TV” for Horizon customers
  • 30 hours of Replay
 
 
Prerequisites
  • Digital television subscription
  • My UPC account (register now)
  • WLAN or 3G/4G connection
  • WLAN or 3G/4G connection
  • Smartphone or tablet (iOS from Version 6 / Android from Version 4.0)
 
 

Bill2Mobile app

Please note: We have deactivated the Bill2Mobile app and its features. To access your bills, costs and data on your smartphone, we recommend that you download our new, free My UPC app.

 
 
 
 
 
 

Important information

  • Please note that you need a My UPC account to be able to use our apps. Register now for My UPC.
  • The apps can be downloaded free of charge.
  • The apps are not available for Windows Phone.
  • Important: to be able to use the remote control function of the Horizon Go app, please ensure
    that your smartphone or tablet is coupled to your Horizon HD Recorder.

Help topics

If you have any questions concerning the installation and use of the apps, please visit our support pages.