SELECT YOUR SUBSCRIPTION

CHANGE YOUR SUBSCRIPTION

ONLINE ONLY: Save the activation fee instead of paying CHF 99

INTERNET

%

1 Gbit/s

upload 100 Mbit/s

%

300 Mbit/s

upload 30 Mbit/s

RECOMMENDED

%

100 Mbit/s

upload 10 Mbit/s

TELEVISION

%

UPC TV Box with more than 240 channels Click here to add UPC TV

%

MySports Pro

%

CHF 25.–

Premium Plus

%

CHF 15.–

Combi Premium Plus & MySports Pro

%

CHF 30.–

CHF 25

CHF 15

CHF 30

FIXED NETWORK

%

Select a fixed network option Click here for fixed line from CHF 0/mth.

%

Select a fixed network option

%

Phone

%

Phone CH

%

International

Contract Duration

%

24 months

%

12 months

Back

REASONS TO CHOOSE UPC

RELIABLE

Reliable and powerful for streaming, working, chatting and playing games.

GIGA SPEED

UPC Internet with speeds of up to 1 gigabit a second for all of Switzerland.

NO RISK

Online only: 100-day cancellation policy & free activation.

FAST & FREE DELIVERY

Most of the time we send you your products on the same time, of course at no extra charge.

TELL A FRIEND

Recommend UPC and earn money

Get a one-off bonus of up to CHF 135 now!

OUR CUSTOMERS
THINK THIS
IS COOL!

OUR CUSTOMERS THINK THIS IS COOL!

Urs K.

"With UPC products everything from one source - The Happy Home bundle and the amazing customer care team convinced me to put everything together."

Aniwer P.

"Very good package offer. Competent, friendly support. Happy Home 600 offer perfect. Overall totally happy with UPC."

YOUR QUESTIONS ARE IMPORTANT TO US

1. I already have Internet or Internet & TV from UPC. How can I switch to the new 1 Gbit/s Internet?

You can easily change your subscription online, in our shops or over the phone.

2. I am a new UPC customer. What do I have to do to get the Giga Connect Box?

Just order an Internet product with 1 Giga/s Internet speed and you will get the Giga Connect Box for free. Then cancel your contract with your current provider and we will take care of the rest.

3. How does the 100-day cancellation policy work?

As a new UPC customer you get a 100-day cancellation policy on every TV and Internet product. If you are not satisfied within this time, you can either change your subscription or cancel it at the end of the month (0800 222 532). The subscription fees incurred until your cancellation is effective will be billed normally and not refunded.

4. How long will it take until I get my new product?

We normally send your parcel on the same day. Delivery is free, regardless of the delivery date.

Minimum contract period:

12 months / 24 months

12 months

Cancellation:

2 months' notice

Payment methods (change anytime afterwards in My UPC):

Bill by e-mail (PDF) (free)
E-bill (free)
Online bill (free)
Bills by post (CHF 3 per bill)
Direct Debit (Bank) / Direct Debit (Post) (free)

Devices:

Free Connect Box for all subscriptions with 100 and 300 Mbit/s Internet speed
Free Giga Connect Box for subscriptions with Giga Internet speed
UPC TV Box (free of charge, only available when you switch to a new Happy Home subscription)

Services:

Security pack - 3 months free Internet Security Package for all new customers
5 e-mail addresses each with 5 GB storage (free)
Wi-Free - The biggest wifi network in Switzerland and more than 10 million locations in Europe and the USA (free)
UPC TV App - Online TV without Replay

Activation fee (one-off cost):

~~99.-~~ (Online only: Free activation)

If you already have Internet from UPC, no activation fees will be incurred. However, if you switch to a lower priced subscription, a downgrade fee will be charged.

1 Happy Home 100 (12/24 x CHF 59), Happy Home 300 (12/24 x CHF 59) Happy Home Giga (12/24 x CHF 69)
*Promotional price (Happy Home 100 for CHF 59 / Happy Home 300 for CHF 59 / Happy Home Giga for CHF 69/month) is valid for the first 12/24 months and only for new customers, then the following price applies with a minimum contract period of 12 months: Happy Home 100, CHF 89 / Happy Home 300, CHF 109 / Happy Home Giga, CHF 129/month. Price with a minimum contract period of 24 months: Happy Home 100, CHF 79 / Happy Home 300, CHF 99 / Happy Home Giga, CHF 119/month. Activation fee: CHF 99. The Happy Home subscription price includes a channel-specific fee of CHF 5 for MySports One. Valid until 12.05.2020. Availability may be limited in some partner networks. The stated speeds are maximum values.

2 Connect 100 (12/24 x CHF 49), Connect 300 (12/24 x CHF 59) Connect Giga (12/24 x CHF 69)
**Promotional price (Connect 100 for CHF 49 / Connect 300 for CHF 59 / Connect Giga for CHF 69/month) is valid for the first 12/24 months and only for new customers, then the following price applies with a minimum contract period of 12 months: Connect 100, CHF 59 / Connect 300, CHF 79 / Connect Giga, CHF 99/month. Price with a minimum contract period of 24 months: Connect 100, CHF 49 / Connect 300, CHF 69 / Connect Giga, CHF 89/month. Activation fee: CHF 99. Prices subject to change. Valid until 12.05.2020. Availability may be limited in some partner networks. The stated speeds are maximum values.

*An exception is switching to a cheaper subscription or to a subscription where a new TV box or Internet modem is required.

3 only for Happy Home 300 and Happy Home Giga

**MySports One: The Happy Home subscription price includes a channel-specific fee of CHF 5 for MySports One. Customers with an internet only or mobile subscription (with Basic TV) can subscribe to MySports One for CHF 5/month and cancel it at the end of any month with 3 months’ notice Subject to price and programme changes. Correct as of June 2019.