SELECT YOUR SUBSCRIPTION

CHANGE YOUR SUBSCRIPTION

Internet from CHF 49/mth incl. UPC TV for up to 24 months ^1,2

ONLINE ONLY

Save the CHF 99.- activation fee

100-day cancellation policy

ONLINE ONLY: Save the CHF 99 activation fee + 100-day cancellation policy

INTERNET

%

1 Gbit/s

upload 100 Mbit/s

%

300 Mbit/s

upload 30 Mbit/s

RECOMMENDED

%

100 Mbit/s

upload 10 Mbit/s

TELEVISION TV selected

%

ON OFF

TV selected Click here to add UPC TV

%

ON OFF

TV selected

%

UPC TV Box with more than 240 channels

MySports Pro

CHF 25.–

%

Premium Plus

CHF 15.–

%

Combi Premium Plus & MySports Pro

CHF 30.–

%

CHF 25

CHF 15

CHF 30

HOME PHONE Select a fixed network option

%

ON OFF

Select a fixed network option Click here for fixed line from CHF 0/mth.

%

ON OFF

Select a fixed network option

%

Phone

%

Phone CH

%

International

Contract Duration

%

24 months

%

12 months

Back

REASONS TO CHOOSE UPC

RELIABLE

Reliable and powerful for streaming, working, chatting and playing games.

GIGA SPEED

UPC Internet with speeds of up to 1 gigabit a second for all of Switzerland.

NO RISK

Online only: 100-day cancellation policy & free activation.

FAST & FREE DELIVERY

Most of the time we send you your products on the same time, of course at no extra charge.

Free: Baloise Insurance

12 months of free cyber insurance

The cyber insurance from Baloise provides you with modern and optimal protection from the dangers and risks of the Internet and electronic media. Save CHF 89 for the year with no risk: the insurance expires automatically.

Insure yourself against:

Contamination by malware

Data loss

Breach of privacy

Credit/bank card misuse

Data misuse due to phishing

Wrong deliveries of online orders

Complete product information for the cyber insurance (in German, pdf)

Here’s how to get the free Basler insurance

RECOMMEND UPC AND EARN UP TO CHF 135

In just a few steps you can recommend UPC to your friends and even receive a bonus.

Get the bonus

OUR OFFERS FOR SMALL BUSINESSES

Do you have an SME and are you looking for powerful Internet? Discover our special business offers here.

Offers for SMEs

OUR CUSTOMERS
THINK THIS
IS COOL!

OUR CUSTOMERS THINK THIS IS COOL!

Urs K.

"With UPC products everything from one source - The Happy Home bundle and the amazing customer care team convinced me to put everything together."

Aniwer P.

"Very good package offer. Competent, friendly support. Happy Home Giga offer perfect. Overall totally happy with UPC."

YOUR QUESTIONS ARE IMPORTANT TO US

1. I already have Internet or Internet & TV from UPC. How can I switch to the new 1 Gbit/s Internet?

You can easily change your subscription online, in our shops or over the phone.

2. I am a new UPC customer. What do I have to do to get the Giga Connect Box?

Just order an Internet product with 1 Giga/s Internet speed and you will get the Giga Connect Box for free. Then cancel your contract with your current provider and we will take care of the rest.

3. How does the 100-day cancellation policy work?

As a new UPC customer you get a 100-day cancellation policy on every TV and Internet product. If you are not satisfied within this time, you can either change your subscription or cancel it at the end of the month (0800 222 532). The subscription fees incurred until your cancellation is effective will be billed normally and not refunded.

4. How long will it take until I get my new product?

We normally send your parcel on the same day. Delivery is free, regardless of the delivery date.

Minimum contract period:

12 months / 24 months

12 months

Cancellation:

2 months' notice

Payment methods (change anytime afterwards in My UPC):

Bill by e-mail (PDF) (free)
E-bill (free)
Online bill (free)
Bills by post (CHF 3 per bill)
Direct Debit (Bank) / Direct Debit (Post) (free)

Devices:

Free Connect Box for all subscriptions with 100 and 300 Mbit/s Internet speed
Free Giga Connect Box for subscriptions with Giga Internet speed
UPC TV Box (free of charge, only available when you switch to a new Happy Home subscription)

Free Connect Box for all subscriptions with 100 and 300 Mbit/s Internet speed
Free Giga Connect Box for subscriptions with Giga Internet speed
UPC TV Box (free of charge, only available when you switch to a new Entertainment UPC subscription)

Services:

Security pack - 3 months free Internet Security Package for all new customers
5 e-mail addresses each with 5 GB storage (free)
Wi-Free - The biggest wifi network in Switzerland and more than 10 million locations in Europe and the USA (free)
UPC TV App - Online TV without Replay

Activation fee (one-off cost):

~~99.-~~ (Online only: Free activation)

If you already have Internet from UPC, no activation fees will be incurred. However, if you switch to a lower priced subscription, a downgrade fee will be charged.

* Connect 100 (12/24 x CHF 49), Connect 300 (12/24 x CHF 59) Connect Giga (12/24 x CHF 69)
Promotional price (Connect 100 for CHF 49 / Connect 300 for CHF 59 / Connect Giga for CHF 69/month) is valid for the first 12/24 months and only for new customers, then the following price applies with a minimum contract period of 12 months: Connect 100, CHF 59 / Connect 300, CHF 79 / Connect Giga, CHF 99/month. Price with a minimum contract period of 24 months: Connect 100, CHF 49 / Connect 300, CHF 69 / Connect Giga, CHF 89/month. Prices subject to change. Valid until 12.07.2020. Availability may be limited in some partner networks. The stated speeds are maximum values.

** Happy Home 100 (12/24 x CHF 49), Happy Home 300 (12/24 x CHF 59) Happy Home Giga (12/24 x CHF 69)
Promotional price (Happy Home 100 for CHF 49 / Happy Home 300 for CHF 59 / Happy Home Giga for CHF 69/month) is valid for the first 12/24 months and only for new customers, then the following price applies with a minimum contract period of 12 months: Happy Home 100, CHF 89 / Happy Home 300, CHF 109 / Happy Home Giga, CHF 129/month. Price with a minimum contract period of 24 months: Happy Home 100, CHF 79 / Happy Home 300, CHF 99 / Happy Home Giga, CHF 119/month. The Happy Home subscription price includes a channel-specific fee of CHF 5 for MySports One. Valid until 12.07.2020. Availability may be limited in some partner networks. The stated speeds are maximum values.

*An exception is switching to a cheaper subscription or to a subscription where a new TV box or Internet modem is required.

*The trade-in promotion is only valid for customers who order the device together with a Mobile subscription from UPC. The maximum offer price of CHF 149 for the Samsung S20 is calculated as follows: During the promotion period, the regular price of the Samsung S20 is CHF 699 (instead of CHF 949). Customers who take part in the trade-in promotion can receive an additional refund of up to CHF 550, which will be shown on the invoice as a credit spread over 24 months. This results in an effective price for the Samsung S20 of CHF 149.

These mobile phone models can be exchanged as part of the trade-in promotion: Apple: iPhone8, iPhoneX, iPhoneXs, iPhoneXR, iPhone11 Samsung: Samsung Galaxy S9, S9+, Note 9, Samsung Galaxy S10e, S10, S10+ and Note 10 in all sizes, memory and colour variations

2 Offer only valid for new customers that take out a Happy Home or Connect subscription on upc.ch (e.g. Connect 100 for CHF 59/month, 12 months minimum contract period). Basler Versicherung (Baloise Insurance) reserves the right to reject customers (product information, in German). Within 10 working days after taking out the subscription, the new customer will receive an e-mail with the link for taking out the free 12-month cyber insurance (value: CHF 89). No cash payment is possible. Personal offer, forwarding is prohibited. Subject to change. Valid until 14.07.2020.

**MySports One: The Happy Home subscription price includes a channel-specific fee of CHF 5 for MySports One. Customers with an internet only or mobile subscription (with Basic TV) can subscribe to MySports One for CHF 5/month and cancel it at the end of any month with 3 months’ notice Subject to price and programme changes. Correct as of June 2019.

SELECT YOUR SUBSCRIPTION

CHANGE YOUR SUBSCRIPTION

REASONS TO CHOOSE UPC

RELIABLE

GIGA SPEED

NO RISK

FAST & FREE DELIVERY

RECOMMEND UPC AND EARN UP TO CHF 135

OUR CUSTOMERS
THINK THIS
IS COOL!

OUR CUSTOMERS THINK THIS IS COOL!

1. I already have Internet or Internet & TV from UPC. How can I switch to the new 1 Gbit/s Internet?

2. I am a new UPC customer. What do I have to do to get the Giga Connect Box?

3. How does the 100-day cancellation policy work?

4. How long will it take until I get my new product?

Contract details

Contract details