CUSTOMER TESTIMONIAL

Stadt Aarau

8

Locations

>600

Employees

2008

UPC Business customer

Name

Stadt Aarau

Sector

Administration

Locations

8

Employees

>600

Website

aarau.ch

Customer since

2008

Products and services purchased

Key Account Manager

Daniele Bandinu:

daniele.bandinu@upc.ch

Initial situation

The section IT ICT Aarau/Baden is responsible for all computer workstations, network connections and servers in the two supporting cities of Aarau and Baden. It operates the ICT services in its own data centres for all locations in the two supporting cities. Since 2008, the IT ICT section has been coming to UPC Business with various needs: The construction of fibre-optic lines for the WAN, better Internet service, more cost-efficient fixed-line telephony, the geo-redundant development of data centres.

Solution

Since 2008, UPC Business has been supporting the city of Aarau to develop its locations with fibre optics. The active components in the fibre optic WAN are operated by the customer themselves. Wholesale Dark Fibre is therefore used at various locations.


UPC Business has played a special role since the merger of Aarau’s and Baden’s IT on 1 January 2019. With the help of its Wholesale Dark Fibre services, the data centres of the city of Aarau and the city of Baden are connected geo-redundantly via four properties. This ring topology is the basis for fail-safe operation of ICT services.


In the Aarau data centre, the city of Aarau obtains Business Internet with a bandwidth of 1 Gbit/s. A SIP trunk with 60 voice channels is available at the same location for fixed network telephony. To guarantee best voice quality, Business Voice IP PBX is combined with Business VPN. The IP PBX is managed by the customer themselves. The switch to Business VoIP was made several years ago for cost reasons, after UPC Business was able to convincingly demonstrate the stability of the service in a pilot project.


UPC Business is a strategic partner for the cities of Aarau and Baden in the area of location networking.


As of: November 2020

« UPC Business has been committed to building our modern WAN infrastructure and has connected the town hall, the fire brigade, the school house, the road maintenance depot in Aarau and the two data centres in Buchs and Baden to the fibre optic network. We particularly appreciate the active and personal exchange and the uncomplicated procedures. »

Roman Zimmermann
Head of IT ICT Aarau/Baden

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