EN

MOBILE ID FOR

BUSINESS CUSTOMERS

Secure and uncomplicated authorisation

Authentisierung mit dem Smartphone

Find out more

Your smartphone as the key to the online world.

Mobile ID is an authentication method in which a person uses their smartphone (SIM card) and their personal identification number (PIN) to identify themselves for an online service. As the key to an ecosystem of services, Mobile ID has the potential to transform online business. More and more companies are using the simple and secure method.


To be able to log in conveniently to apps and online portals and to confirm and complete online transactions with your personal Mobile ID, you need to have a Mobile ID-compatible SIM card and activate it. If your SIM card is not capable of Mobile ID, we will replace it for you at no charge.

Product Information

135 kB • PDF

Activate Mobile ID in 3 steps

Set up your Mobile ID in just 3 steps

1

Go to mobile-id.ch

Open the page www.mobile-id.ch and click on "Activate now"

mobile-id.ch

2

Enter mobile number

Enter your mobile number to activate your Mobile ID

3

Verify and done

Verify your SIM card in the last step. Now you can use your Mobile ID

FAQs

What is Mobile ID?

With Mobile ID you can register simply and securely on e-Banking portals (eg. PostFinance) as well and other private or public web portals. With Mobile ID you do not need any additional devices or apps , just a mobile phone with a SIM card which is compatible with Mobile ID.

What are the requirements for the Mobile ID?

Mobile ID is supported by all modern mobile phones. However, they require a SIM card from the newest generation which supports Mobile ID. Here you can see whether your SIM card Mobile ID is ready. To do this simply click on “test Mobile ID”

How do I activate my Mobile ID SIM card?

To activate your Mobile ID SIM- card please visit the website mobile-id.ch and follow the instructions.

I have a new mobile phone. Do I have to register for Mobile ID again?

No, Mobile ID is integrated into the SIM card, not into the mobile phone. Mobile ID is automatically activated on the new mobile phone as soon as the SIM has been inserted.

I have forgotten my Mobile ID PIN or have had it blocked

Simply get a new PIN at mobile-id.ch.

Any questions?

Contact us.

Consultation

Mo-Fr: 8am - 12pm & 1pm - 5pm

0800 900 290

Technical Support

24/7

0800 008 007

Online requests

Write to us. We will be happy to help you.