SELECT YOUR SUBSCRIPTION

CHANGE YOUR SUBSCRIPTION

Internet from CHF 39/mth for up to 24 months 1

ONLINE ONLY

Save the CHF 99.- activation fee

100-day cancellation policy

ONLINE ONLY: Save the CHF 99 activation fee + 100-day cancellation policy

INTERNET
Select an Internet option
%
1 Gbit/s
upload 100 Mbit/s
%
600 Mbit/s
Upload 60 Mbit/s
BESTSELLER
%
100 Mbit/s
upload 10 Mbit/s
TELEVISION TV selected
%
ON OFF
TV selected Click here to add UPC TV
%
ON OFF
TV selected
%
UPC TV Box with more than 240 channels
MySports Pro
CHF 25.–
%
Premium Plus
CHF 15.–
%
Combi Premium Plus & MySports Pro
CHF 30.–
%
CHF 25
CHF 15
CHF 30
HOME PHONE Select a fixed network option
%
ON OFF
Select a fixed network option Click here for fixed line from CHF 0/mth.
%
ON OFF
Select a fixed network option
%
Phone
%
Phone CH
%
International
Contract Duration
Choose your minimum contract duration
%
24 months
%
12 months

REASONS TO CHOOSE UPC

secure
secure

RELIABLE

Reliable and powerful for streaming, working, chatting and playing games.

speed-test
speed-test

GIGA SPEED

UPC Internet with speeds of up to 1 gigabit a second for all of Switzerland.

online
online

NO RISK

Online only: 100-day cancellation policy & free activation.

freeShipping
freeShipping

FAST & FREE DELIVERY

Most of the time we send you your products on the same time, of course at no extra charge.

RECOMMEND UPC AND EARN UP TO CHF 135

In just a few steps you can recommend UPC to your friends and even receive a bonus.

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OUR OFFERS FOR SMALL BUSINESSES

Do you have an SME and are you looking for powerful Internet? Discover our special business offers here.

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OUR CUSTOMERS
THINK THIS
IS COOL!

OUR CUSTOMERS THINK THIS IS COOL!

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Urs K.

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"With UPC products everything from one source - The Happy Home bundle and the amazing customer care team convinced me to put everything together."

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Aniwer P.

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"Very good package offer. Competent, friendly support. Happy Home Giga offer perfect. Overall totally happy with UPC."

YOUR QUESTIONS ARE IMPORTANT TO US

1. I already have Internet or Internet & TV from UPC. How can I switch to the new 1 Gbit/s Internet?

You can easily change your subscription online, in our shops or over the phone.

2. I am a new UPC customer. What do I have to do to get the Giga Connect Box?

Just order an Internet product with 1 Giga/s Internet speed and you will get the Giga Connect Box for free. Then cancel your contract with your current provider and we will take care of the rest. 

3. How does the 100-day cancellation policy work?

As a new UPC customer you get a 100-day cancellation policy on every TV and Internet product. If you are not satisfied within this time, you can either change your subscription or cancel it at the end of the month (0800 222 532). The subscription fees incurred until your cancellation is effective will be billed normally and not refunded.

4. How long will it take until I get my new product?

We normally send your parcel on the same day. Delivery is free, regardless of the delivery date.

5. Why can't I deselect the Internet product?

Internet is our basic product and is part of every subscription (except mobile subscriptions). For this reason you cannot deselect Internet. If you need Internet very rarely, choose the Internet product with the lowest speed.

 

Contract details

Contract details

Minimum contract period:

12 months / 24 months

12 months

Cancellation:

2 months' notice

Payment methods (change anytime afterwards in My UPC):

  • Bill by e-mail (PDF) (free)
  • E-bill (free)
  • Online bill (free)
  • Bills by post (CHF 3 per bill)
  • Direct Debit (Bank) / Direct Debit (Post) (free)

Devices:

  • Free Connect Box for all subscriptions with 100 and 600 Mbit/s Internet speed
  • Free Giga Connect Box for subscriptions with Giga Internet speed
  • UPC TV Box (free of charge, only available when you switch to a new Happy Home subscription)
  • Free Connect Box for all subscriptions with 100 and 300 Mbit/s Internet speed
  • Free Giga Connect Box for subscriptions with Giga Internet speed
  • UPC TV Box (free of charge, only available when you switch to a new Entertainment UPC subscription)

Services:

  • Security pack - 3 months free Internet Security Package for all new customers
  • 5 e-mail addresses each with 5 GB storage (free)
  • Wi-Free - The biggest wifi network in Switzerland and more than 10 million locations in Europe and the USA (free)
  • UPC TV App - Online TV without Replay

Activation fee (one-off cost):

99.-  (Online only: Free activation)

If you already have Internet from UPC, no activation fees will be incurred. However, if you switch to a lower priced subscription, a downgrade fee will be charged.

* Connect 100 (12/24 x CHF 39), Connect 600 (12/24 x CHF 39) Connect Giga (12/24 x CHF 49)
Promotional price (Connect 100 for CHF 39 / Connect 300 with 600 Mbit/s for CHF 39 / Connect Giga for CHF 49/month) is valid for the first 12/24 months and only for new customers, then the following price applies with a minimum contract period of 12 months: Connect 100, CHF 59 / Connect 300 with 600 Mbit/s, CHF 79 / Connect Giga, CHF 99/month. Price with a minimum contract period of 24 months: Connect 100, CHF 49 / Connect 300 with 600 Mbit/s, CHF 69 / Connect Giga, CHF 89/month. Activation fee: CHF 0.-. Prices subject to change. Valid until 17.11.2020. Availability may be limited in some partner networks. The stated speeds are maximum values.

** Happy Home 100 (12/24 x CHF 59), Happy Home 600 (12/24 x CHF 59) Happy Home Giga (12/24 x CHF 69)
Promotional price (Happy Home 100 for CHF 59 / Happy Home 300 with 600 Mbit/s for CHF 59 / Happy Home Giga for CHF 69/month) is valid for the first 12/24 months and only for new customers, then the following price applies with a minimum contract period of 12 months: Happy Home 100, CHF 89 / Happy Home 300 with 600 Mbit/s, CHF 109 / Happy Home Giga, CHF 129/month. Price with a minimum contract period of 24 months: Happy Home 100, CHF 79 / Happy Home 300 with 600 Mbit/s, CHF 99 / Happy Home Giga, CHF 119/month. Activation fee: CHF 0.-. The Happy Home subscription price includes a channel-specific fee of CHF 5 for MySports One. Valid until 17.11.2020. Availability may be limited in some partner networks. The stated speeds are maximum values.

2 Please note: You can only use the full functionality of the UPC TV App if you have a UPC TV Box:



- Functions with UPC TV Box (included in all Internet subscriptions with UPC TV): free use, TV Guide, 7 days replay, seamless watching between UPC TV App and UPC TV Box, watch TV offline from replay, watch rented movies & series 


- Features without UPC TV Box (included in all Internet subscriptions without UPC TV): free use, TV Guide Translated with www.DeepL.com/Translator (free version)

**MySports One: The Happy Home subscription price includes a channel-specific fee of CHF 5 for MySports One. Customers with an internet only or mobile subscription (with Basic TV) can subscribe to MySports One for CHF 5/month and cancel it at the end of any month with 3 months’ notice Subject to price and programme changes. Correct as of June 2019.

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