If all of your available data credit has been used up, you will be informed by text message. This text message is activated as standard.
If you wish to be notified when 80% of your credit has been used up, you can activate this in your My UPC account, where you can also see your current data credit at any time.
If you have used up all your available data credit for the EU, then further use will be billed according to the normal prices. The normal data tariff for the EU is just CHF 0.30/MB. However, you can also activate an attractive data roaming package at any time if you wish to continue surfing the cost-effective way.
If you wish to keep your roaming costs outside your included data credit under control, we recommend defining a data roaming limit in My UPC. This is set to CHF 100 as standard, but you can change it according to your needs.
The following activities will not be deducted from the included High Speed data volume when in Switzerland: Sending text messages, images, videos, files or audio files. The following activities will be deducted from the monthly High Speed data limit when in Switzerland: Calls via WhatsApp, video chats via WhatsApp and chat backup. When in the EU, all WhatsApp traffic will be deducted from the data credit.
Changing to UPC is quick and simple. We will help you take all of the necessary steps and you can even keep your current mobile number (which you can enter during the order process).