Basic digital offer for existing customers

All of this is already included in your cable connection

An active cable connection from UPC allows you to make full use of our basic digital offers at no additional monthly subscription cost.

Basic Internet

Free Internet connection with a download speed of up to 2 Mbit/second.

What you need to access the Internet:

Any questions? Call us!

0800 66 88 66

Basic Phone

The fixed network connection without a monthly fee, with low rates for calls to Swiss and foreign numbers. Keep your existing fixed network number and save on the cost of your fixed network connection with your current provider.

What you need to use the phone:

Any questions? Call us!

0800 66 88 66

Calls to the UPC mobile network
Calls to other Swiss mobile networks
CHF 0.40
Calls to the Swiss fixed network
CHF 0.08
Setup connection fee (except free connections)
CHF 0.12
  To landlines To mobile networks
Zone 1 CHF 0.15 CHF 0.55
Zone 2
CHF 0.60 CHF 0.60
Zone 3
CHF 1.20 CHF 1.20
Setup connection fee (except free connections)
CHF 0.12
Voicemail Included

Basic TV

Basic TV is available automatically and offers 80 unencrypted digital TV channels, 59 of those in HD, and over 170 radio stations with no monthly subscription fee and no need to order separately.

There are two ways you can receive digital television:

TV sets with an integrated DVB-C receiver do not require a converter.

>More information


Simply plug in the aerial cable and you are ready to go. We wish you hours of television enjoyment!

TV sets without a DVB-C receiver require a so-called converter.

>More information

Please note: The converter only works in the UPC network and in partner networks.

Order by telephone:

0800 46 46 46  

Horizon Go

Enjoy the best films and series on your smartphone or tablet, or via on your PC, and conveniently schedule recordings while on the go.

Horizon Go – two ways of ordering

  • If you have at least one of our digital products, Horizon Go is included automatically. Simply register for a My UPC account. You can use this to log in to Horizon Go.
  • If you don’t have any of our products, click on “Order now” and you can register automatically for the “Horizon Go” online service. All you need to register is a valid e-mail address.
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Frequently asked questions

In order to receive UPC’s basic digital package, all you need is a cable connection, an aerial cable and a modern television set with integrated DVB-C receiver. A set-top box or DigiCard is not required for reception.

>More information

The Basic TV Offer as part of the cable connection from UPC includes more than 80* unencrypted digital TV channels, 59* of those in HD.

In addition, you can receive more than 170* digital radio stations and watch television and films while you are out and about. Over 60 TV channels and films are available via an app or online.

Check here which channels you can enjoy in your region

*Regional variations: Romandie over 80 channels/65 in HD and 110 radio stations, Ticino: over 80 channels/44 in HD and 170 radio stations.

A converter is a device which is connected between the HD cable connection and the TV set. This device converts the incoming digital signals into analogue signals. This enables you to view digital channels on an older television set which is not equipped with a DVB-C receiver, although not in HD quality.

You do not have a HD cable connection or want your connection to be activated?

Find out more:


No converter required:


TV sets with an integrated DVB-C receiver can receive the digital television channels without any additional devices.
To check this, please refer to your TV's instruction manual, look on the manufacturer's website, or call the manufacturer's hotline. There may be a "DVB-C" sticker on the front or back of your TV set.

Converter required:


If your television set does not have an integrated DVB-C receiver, you need a converter. This is connected between the HD cable connection and the television set. It allows you to receive the digital television channels even with an older television set. However, HD quality is not guaranteed. Therefore a television set with DVB-C is recommended.

Andorra, Australia, Austria, Belgium, Canada, Cyprus, Denmark, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Iceland, Ireland, Israel, Italy, Japan, Korea South, Liechtenstein, Luxembourg, Malta, Monaco, New Zealand, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Taiwan, United Kingdom, United States.


Surcharge of 40 Rp. / min for calls to mobile and international business numbers (except Canada and the United States).

Albania, Algeria, Argentina, Belarus, Bosnia-Herzegovinia, Brazil, Bulgaria, Chile, Costa Rica, Croatia, Czech Republic, Dominican Republic, Estonia, Hong Kong, Hungary, Indonesia, Kosovo, Latvia, Lithuania, Macedonia, Malaysia, Mexico, Moldova, Montenegro, Morocco, Palestine, Philippines, Poland, Romania, Russian Federation, Serbia, Singapore, Slovakia, Slovenia, South Africa, Tunisia, Turkey, Ukraine.


Surcharge of 40 Rp/min for calls to international business numbers. No surcharge for calls to mobile numbers

All other countries.


No surcharge for calls to mobile numbers.