It's time for something new: as of 25 January 2021, the 2G mobile phone technology is being entirely replaced by 3G/4G. Why? So there’s more room for the advantages of 3G/4G. Compared to 2G, this means:
FASTER DATA
TRANSMISSION
FASTER DATA TRANSMISSION
BETTER SOUND
QUALITY
BETTER SOUND
QUALITY
REDUCED POWER CONSUMPTION
REDUCED POWER CONSUMPTION
AND WHAT DOES THIS MEAN FOR YOU?
If you use your mobile services via 2G, then a switch to 3G/4G will be necessary. To do this, first open the network settings in the settings of your mobile device. If 3G/4G is among the options, then click that option – and the switch is complete.
If 3G/4G is not listed as an option in your network settings, then your mobile device does not support this option. In this case UPC will contact you to recommend suitable devices. Would you like to already have a look online? Here you can find all the smartphones that we offer.
Important: If you use 2G and do not switch to 3G/4G, then depending on your mobile device, it is possible that your mobile data services will no longer work as of 25 January 2021. So we would like to support you already now in making the switch.
Service information and network issues
Here you can find information about disruptions on the UPC network.