DTV Change Day

You watch television
with a HD Mediabox

What has changed since 1 July?

Click on your region to see what has changed for you since 1 July and what you need to know.

German-speaking Switzerland

You were not affected by any changes.

Romandy

Changes to the TV offer: Click on your TV package*!

*This can be found on your invoice or in your My UPC online customer account.

Basic

New channels in HD

For customers who subscribe to our LES+ additional option: Since 1 July, all LES+ channels have been available in HD.

 
 

New channels

*Not available in the cities of Geneva and Lausanne.

 
 

Compact

New channels in HD

For customers who subscribe to our LES+ additional option: Since 1 July, all LES+ channels have been available in HD.

 
 

New channels

*Not available in the cities of Geneva and Lausanne.

 
 

Classic

New channels in HD

For customers who subscribe to our LES+ additional option: Since 1 July, all LES+ channels have been available in HD.

 
 

New channels

*Not available in the cities of Geneva and Lausanne.

 
 

Comfort

New channels in HD

For customers who subscribe to our LES+ additional option: Since 1 July, all LES+ channels have been available in HD.

 
 

New channels

*Not available in the cities of Geneva and Lausanne.

 
 

What you need to do

  1. The extra channels were activated automatically on 1 July between 8 a.m. and 5 p.m.
  2. If your receiver does not receive the new channels automatically after 5 pm, unplug the power cable for 10 seconds and then plug it in again.
  3. As a last option, reset your device to factory settings.

Please note:

It is important that you reprogramme your favourites, reminders and (series) recordings after 1 July. Your TV recordings will be saved. Existing Replay content is nevertheless lost with change day. Replay recordings begin again once the switch is complete.

Note concerning the channel order

Please note: Due to the changes implemented on 1 July 2015, your channel order changed between positions 20 and 50. The new positions can be found in the current channel list.

 
 

Biel/Bienne

Changes to the TV offer: Click on your TV package*!

*This can be found on your invoice or in your My UPC online customer account.

Basic

New channels in HD

Compact

New channels in HD

Classic

New channels in HD

Channels which are no longer available

Comfort

New channels in HD

Channels which are no longer available

*German version still available in HD.

 
 

What you need to do

  1. The extra channels were activated automatically on 1 July between 8 a.m. and 5 p.m.
  2. If your receiver does not receive the new channels automatically after 5 pm, unplug the power cable for 10 seconds and then plug it in again.
  3. As a last option, reset your device to factory settings.

Please note:

It is important that you reprogramme your favourites, reminders and (series) recordings after 1 July. Your TV recordings will be saved. Existing Replay content is nevertheless lost with change day. Replay recordings begin again once the switch is complete.

Note concerning the channel order

Please note: Due to the changes implemented on 1 July 2015, your channel order changed between positions 20 and 50. The new positions can be found in the current channel list.

 
 

Ticino

You were not affected by any changes.

 
 
 
 
 

Get more from your Digital TV!

With the HD Mediabox, you miss out on cool advantages. Do you want more? For a unique and comprehensive TV experience, we recommend our Horizon HD Recorder in a combination deal.

Our tip: Horizon Plus Trio as the Summer Deal

Digital television, Internet & telephony at the special summer price
Horizon Combi Plus: digital television incl. MyPrime, Internet & telephony | upc cablecom
More than 135 channels incl. 65 in HD, NEW 7 days of Replay, recording, live pause, films on demand, online TV with Horizon Go and MyPrime

 

Surf the Internet at home at up to 200 Mbit/s and stay connected when you're out and about with Wi-Free

 

Landline with free calls within Switzerland
 
 

Horizon vs Mediabox

Your advantages with Horizon at a glance:

Advantages of Horizon | upc cablecom
  • High Definition TV
  • OnDemand 
  • MyPrime

(depending on your subscription)

  • Replay  

 

 

  • Recording / Live pause / rewind
  • Integrated WLAN modem
 
 
  • High Definition TV
  • OnDemand 
  • MyPrime

(depending on your subscription)

  • Replay  

(depending on your subscription)

  • Recording / Live pause / rewind
  • Integrated WLAN modem
 
 
Our Horizon tip: Simply pair the Horizon remote control with your television and continue to use just one remote control.
 
 
 
 

Read tips from other customers and ask the Community for advice! Visit the Community