You watch television with a converter

What you need to do

The channel offer will be updated automatically. If a request appears on your TV screen for you to accept the changes, please confirm this.

If your converter does not receive the new channel offer automatically, unplug the power cable for 10 seconds and then plug it in again.

Check your list of favourites and reprogramme it if necessary.

 
 
 
 
 
 

Optional

If the procedure described does not work, restore your device to the factory settings. These instructions explain how it works. Please note that, with the converter, you can view all channels with lower quality and you miss out on excellent HD picture. We recommend a new DVB-C capable TV set and our Horizon HD Recorder in a combination deal.

 
 
 
 

Happy Home

Do you want HD television?

With our bundles, you can enjoy on excellent HD picture and sound quality as well as the recording, live pause and time-shift television functions.

 
 
 
 

Service status

Here you can find information about disruptions on the UPC network.

 
 
 
 

Our Community

In the Community, you will find answers, news and competitions

 
 
 
 

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