IN THE REGION LA NEUVEVILLE
ON 27TH OF AUGUST 2019
In the night of the 27th August we will be optimising the UPC fibre optic cable network in the region of La Neuveville. This ensures that you will continue to benefit fully from all UPC services in the future.
WHAT DOES THAT MEAN FOR ME?
You may need to make changes to your receiver after the switchover.
For detailed instructions, please click below on the receiver you have.
EVERYTHING YOU NEED TO KNOW
ABOUT THE SWITCHOVER
Why is this network switchover being carried out?
By optimising our fibre optic cable network, we ensure that you can continue to benefit from an efficient infrastructure in the future.
Which municipalities are affected by the switchover?
2514 - Ligerz
2515 - Prêles
2516 - Lamboing
2517 - Diesse
2518 - Nods
2520 - La Neuveville
2523 - Lignières
2525 - Le Landeron
Are Internet and/or telephony affected by the switchover?
No. Should you experience problems, we recommend that you restart your cable modem.
Who can I contact if I have further questions?
You can reach us from Monday to Sunday between 8am and 10pm on 0800 300 042.
For landlords: Will tenants be informed directly by UPC?
Yes, we also inform all affected tenants a few days before the switchover.