From 1 January 2016, a charge of CHF 3 will apply for quarterly bills issued in paper form for the 3-in-1 cable connection. In addition, a handling fee will be charged for payments at the post office counter. Here’s how you can avoid the charges:
Your bill will be sent to you by e-mail as a PDF. A PDF bill is suitable for payments via direct debit/Debit Direct and e-banking.
E-bill allows you to pay your bills online at the click of a mouse. The online banking portal is used here as your electronic postbox.
You will still receive the annual bill on paper without being charged for postal delivery.
In many cases, the subscription fees for the cable connection are paid through the additional property expenses. For this reason, we bill the cable connection fees separately.
You can select different delivery options for the cable connection bill and the bill for your subscription
Fill out the form above if you wish to change the delivery option for your cable connection bill. You can change the bill delivery option for your subscription in My UPC.
Today’s payment solutions no longer require paper pay-in slips. Electronic dispatch and payment of your 3-in-1 cable connection bill is therefore simpler, better for the environment and cheaper.
We understand that you may still wish to receive your bill in paper form, however, and so will not charge you for delivery of this if you choose to receive it annually. If you would like to receive the bill quarterly, we will charge you CHF 3 per bill.
Find out more about your bill and your contract/subscription.