My UPC | Information

My UPC -
Your online customer centre

Everything under one roof: Free additional services, cost control, subscription management, bills, personal details...

My UPC | Informationen

Online TV whenever and wherever you want

Use Horizon Go and MyPrime on the go with your My UPC login.

My UPC | Information

Make calls with your mobile, pay fixed network prices

Connect your landline to your mobile: Simply download the upc Phone app and log in with My UPC.

My UPC | Information

Use Switzerland’s biggest WiFi network

Activate Wi-Free in My UPC and surf for free at thousands of locations in Switzerland.

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Discover the possibilities of My UPC

Watch TV on the go, surf with WiFi on the street and always keep an eye on your unbilled costs, bills and subscription details. Use all of the advantages of your subscription now! All you need to do is to register for My UPC.


Do you already have a My UPC account? Login

It couldn’t be easier
  • Click on the “Register now” button
  • Enter your surname and customer number
    (indicated on your last bill)
  • Confirm your registration

The My UPC App

With the My UPC App you have your UPC online customer centre with you at all times.

This is what the My UPC app can do:

  • Electronic bills for all customers: access to bills from the last 12 months.
  • For Mobile customers: check your remaining included units (call minutes, SMS and data) and stay in full control of your costs at home and abroad.
  • Online wherever you are: activate Wi-Free and see where the nearest Wi-Free homespots are on the interactive map.

Activate free additional services

Horizon Go with MyPrime

Enjoy films and TV programmes out and about!

Watch TV, films or series whenever and wherever you want. Free of charge on your smartphone or tablet – and on several devices at the same time. 


All details about Horizon Go

upc Phone app

Make calls with your mobile at fixed network rates!

You can now use your fixed network connection on your smartphone or tablet, too. Never miss a call again and while on the go benefit from tariffs which are the same as if you were at home. 


More info about the upc Phone app


Save on costs for mobile surfing!

Surf free of charge at thousands of locations in Switzerland’s biggest WiFi network.


Find out more about Wi-Free

Access your bills and payments at any time

Consult bills online

Keep an eye on your bills at all times. Your old bills are archived for one year in My UPC.

Overview of current costs

Check your current call costs. We provide you with a detailed view of all calls placed and the costs incurred.

Change payment method

Change your payment method, pay conveniently online and receive automatic notification of new bills by SMS or e-mail.

Adjust your subscription any time of day or night

Change your subscription

Quicker Internet or a wider choice of TV channels? Change your current subscription and the options ordered.

Listen to voice mailbox

Listen to messages on your answering machine at any time – online or even by e-mail.

My profile

Update your current details, such as your delivery address or e-mail. Notify us online when you move house and simply take your products with you to your new address.

The My UPC customer portal: To your login in 3 steps!

Please have your customer number to hand (shown on your bill).