Business Package

   Ultra-fast Internet up to 1000 Mbit/s

   Reliable VoIP telephony

   Professional installation on site

   Switch simply

   24/7 Business Support

Only online Free installation + activation

Price per month

CHF 149.-

  

1000 Mbit/s

max. down-/upload

Global Flatrate

 
 

Price per month

CHF 139.-

500/50 Mbit/s

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Global Flatrate

 
 

Price per month

CHF 109.-

200/20 Mbit/s

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Swiss Flatrate

 
 

Price per month

CHF 69.-

50/5 Mbit/s

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Per minute rate

 
 

All prices are exclusive of VAT. Products and prices subject to change. Minimum contract term 1 year.

Options

* CHF 0.- for activation instead of 69.- CHF and CHF 0.- for installation service instead of 199.-

Combine & Save

Combine your internet and telephony package with our Business Mobile Free, for example Business Mobile Free M and save CHF 10.-/month per SIM card.

Our promise to you

Service and personal support are top priorities for UPC Business. Which is why we offer you competent advice from a personal contact who will take care of all your needs. Your modem will be installed and put into operation on site by a technician. Our Business Hotline is also available to you round the clock, 365 days a year should you have any questions or problems.

Telephones

Tailored to your needs

Along with the Fiber Power bundle, we are also offering high-end Panasonic telephones optimally designed to suit the entire system. And thanks to the advantageous conditions negotiated with manufacturers, you can purchase the phones cheaper from us than anywhere else.

Panasonic telephone devices

One-time initial cost per terminal

Panasonic KX-TGP600 cordless phone

Cordless DECT telephone with the classic business functions
  • DECT base station and mobile handset
  • Large backlit LC colour display
  • Up to 200 hours of standby or 11 hours of call time
  • Outstanding audio quality and noise cancellation

CHF 79.-

Panasonic KX-HDV130 desk phone

Modern desk phone ideal for business use
  • Large backlit LC display
  • Full duplex hands-free speakerphone
  • Two 10/100 Ethernet ports for connecting a PC
  • Three soft keys and two programmable function keys

CHF 79.-

 

Panasonic KX-HDV230 desk phone

Powerful SIP terminal for the most discerning requirements
  • 2 large backlit LC displays, one with self-labelling
  • First-class audio quality, full duplex hands-free kit and acoustic echo cancellation
  • 2 Gigabit Ethernet ports for connecting a PC
  • 2 x 12 programmable LED function keys

CHF 129.-

 

Alcatel telephone devices

One-time initial cost per terminal

Alcatel IP251G desk phone

Compact telephone for business use
  • Backlit graphic LC display
  • Full duplex hands-free speakerphone
  • Two Gigabit Ethernet ports for connecting a PC
  • Three soft keys and two programmable function keys

CHF 69.-

Alcatel IP2115 cordless phone

Base station and mobile handset for maximum flexibility
  • Backlit graphic LC display
  • 2.5 mm connection for headsets or IP70 headphones via DECT
  • Up to 50 m range
  • 200 telephone book entries

CHF 79.-

FAQ - Frequently asked questions

FAQ Internet Fiber Power

Can a free Ethernet port be used at the modem?

  • Business Internet Fiber Power with a dynamic IP address (Technicolor) provides you with all 4 ports and 100 WLAN ports. You can follow the simple instructions to set up the WLAN yourself.
 
  • Business Internet Fiber Power with a fixed IP address (Cisco EPC3925) does not provide these ports. These ports are reserved for UPC Business service extensions in telephony.

Can the modem be used as a router?

  • Business Internet Fiber Power with a dynamic IP address (Technicolor) allows you to use all 4 ports and the WLAN (100 ports) and gives you complete access to the modem. The modem can also be used in bridge mode if you would like to use your own router.
 
  • You need your own router with a firewall for Business Fiber Power with a fixed IP address (Cisco EPC3925) because these functions are deactivated on the modem. If you run your own server, this allows you to keep your infrastructure with a firewall and router.

Can I get a router from UPC Business?

UPC Business does not offer its own routers. Ideally you should ask your LAN provider to supply you with a suitable router or purchase one at a specialist retailer.

Do I need a separate WLAN router if I want to set up a WLAN connection?

  • The WLAN router is already included in the modem with Business Internet Fiber Power with a dynamic IP address (Technicolor).
 
  • You require your own WLAN router with a firewall function for Business Internet Fiber Power with a fixed IP address (Cisco EPC3925).

Can I install the modem myself?

For business customers, the installation partner chosen by UPC Business installs all Internet connections on site. This is our way of guaranteeing that all the connections are installed in accordance with business requirements and that everything works properly. The technician on site measures also the signal from the TV socket and has the tools needed to adjust and optimise the signal level if the bandwidth is not within the normal range.

Can the installation partner also make adjustments to my LAN?

Our installation partner's technician will activate the Internet connection in accordance with our service agreement, check the bandwidth, adjust the signal level of the TV socket (if required) and check the Internet connection at the modem port with their own laptop. If you require changes/adjustments to be made to your LAN, you can instruct our installation partner or another provider to do this. However, these costs are not covered by UPC and the appointment has to be made separately.

Can I upgrade or downgrade the Business Internet Fiber Power connection during the contract term?

Your can upgrade free of charge at any time. A downgrade is only possible after 12 months of the contract term have elapsed. A one-off charge (CHF 100.-) applies for the reconfiguration of the bandwidths.

Can I keep my public IP addresses?

This is possible if the IP addresses are registered/entered at RIPE. Otherwise the IP addresses belong to the respective provider and cannot be ported.

Can I take the UPC Business fixed IP addresses to another provider?

Fixed IP addresses belong to the respective telecommunications company and therefore cannot be transferred/ported.

Is the bandwidth guaranteed with Business Internet Fiber Power?

The Internet connection with Business Internet Fiber Power promises “best effort” access. Our technicians measure the performance of the cable box and adjust the connection level during the on-site installation. This improves performance and ensures that the bandwidth is reached. However, performance also depends on various other factors (WLAN, receivers, number of other Internet users, etc.), which we cannot influence directly. So performance can vary. Our Business Internet Symmetric service provides you with guaranteed bandwidths.

Can I continue to use my “old” modem?

UPC provides you with your own modem when you go operational, and this is included in the service costs. This is necessary to guarantee efficient and smooth-running support.

 

FAQ Digital Phone

How many telephone lines/numbers are available to me?

  • With Business Voice Digital Phone, two analogue lines/numbers are available.

  • With Business Voice Digital Phone, up to nine lines/numbers are available.

Is the sound quality good?

Digital Phone is based on VoIP technology and is operated via the Internet. Thanks to the preferential treatment of the voice package on the data-processing network, the sound quality is the same as with a conventional telephone connection.

What telephone equipment do I need for Digital Phone?

Digital Phone START:
Thanks to the ATA adapter which converts the digital VoIP signal into an analogue signal, you can use Digital Phone with two conventional telephones. You can purchase these from specialist stores for less than CHF 10.-.

Digital Phone:
Digital Phone can only be used with the digital terminals available in our range of products. Our high-quality terminals are state-of-the-art machines which are perfectly adapted to the entire system. This means that they can be installed quickly and trouble-free and are sure to work perfectly. Thanks to our advantageous framework contracts with the manufacturers, we provide the devices cheaper than anyone else.

Can I transfer incoming calls internally?

This is possible with Digital Phone.

 
 

Can I keep my telephone numbers?

Yes, you can bring your current telephone numbers with you to UPC. Once you have placed your order, you will receive a porting form which enables us to cancel your existing telephone connection and to port the call numbers.

Can I take advantage of flat rates?

With Digital Phone Flatrate Swiss, you benefit from free calls within the Swiss fixed network while with Digital Phone Flatrate Global, you can even call numbers in the fixed networks of 34 countries incl. Switzerland free of charge.

Can I install an answering machine?

Yes, you receive your mailbox messages by e-mail.

Can I also use this solution as a fax?

Yes, with the web fax function, you can send fax messages as a PDF and receive messages by e-mail without the need for a fax machine.

 
 
 
 

Voiceportal

Manage your virtual telephone system and functions such as call lists, call diversions, voicemail, hunt groups etc. simply and gain a quick overview of your telephone system. The voice portal is available to you free of charge with any of our telephony products.

Do you have any questions about our products or would you like to receive a detailed quotation?

You can call us on 0800 678 105 or you can request a personal consultation. Our business advisers will be happy to attend to your matter personally.

Fabian Tobler

058 388 79 32

 
 
 
 

Limited geographical availability. If the cable connection is billed for by a UPC partner network, this will be taken into account in the form of a credit note. All speeds are «best effort». Prices and offers subject to change.

Usage of “Flatrate Swiss Fix and Mobile” and “Flatrate Global Fix and Swiss Mobile” is designed for standard use of the connections by small companies. If usage deviates considerably from standard use or if there are indications that the connection is being used for special purposes (e.g. machine-machine, direct dialling or continuous connections, video telephony, call centre services, permanent monitoring services or extensive analogue data transmission), UPC reserves the right to suspend the service at any time, to restrict it or to take another suitable measure.

*When you order via the upc.ch/business website, the activation fee of CHF 69 + the installation fee of CHF 199 (total CHF 268) will be credited to you. No cash payment is possible. The modem will be provided free of charge for the duration of the contract.