Business Voice Virtual


Manage the settings and wide range of functions with ease via our web-based voice portal.

Secure, flexible and diverse functions

Over 15 years of experience in the area of VoIP

Highest possible voice quality

Your advantages

Reliable Internet telephony with the best possible voice quality

Basic package with numerous features

E.g. telephone numbers, voice portal, voice messages, music on hold, hunt group, speed dial numbers, IVR, telephone conference, calendar integration and many more.

Locally independent

Simply add a new location and connect regardless of location

Simple management

Change employees, locations or branches simply and quickly in the intuitive Virtual PBX web portal.

Low investment costs

You do not have to invest in an expensive telephone system, but instead only in access and end devices.

Highest possible voice quality

By prioritising the voice packets, we can ensure you first-class voice quality.


Our intuitive customer portal allows you to make adjustments by yourself quickly and easily.

Expand your VPBX solution

More flexibility, efficiency and security

with our Virtual PBX options.

Unified Communication Client

This option brings together what belongs together: telephony, chat, Outlook, desktop sharing and presence. From just CHF 5/month per client!

Access Virtual PBX

The voice service is routed via a dedicated, private IP connection (VPN; not via the public Internet), guaranteeing QoS, and the line is monitored.

Business Numbers

With UPC Business Numbers, you can be contacted for your services on a number at the desired rate.

Virtual PBX and Access VPBX in comparison


Virtual PBX

Access Virtual PBX

Highest possible voice quality (prioritised) via IP

Higher level of security thanks to a dedicated, private IP connection.

Telephone system in the cloud (UPC server, Switzerland)

Analogue telephone connections are supported

Incl. telephone number, voice portal, voice messages, music on hold, hunt group, speed dial numbers, IVR, telephone conference, phone book, free seating, calendar integration, One Number (busy on busy), Service Level Bronze (availability 99.80%)

Connection does not require a firewall

Do you already have

a telephone system?

With the Business Voice ISDN-PBX and Business Voice IP-PBX voice services, you connect your traditional ISDN telephone system or your modern IP telephone system to the telephone network.

Find out more


Does Virtual PBX by UPC Business work with a conventional telephone device?

Conventional telephone devices (analogue or ISDN) can no longer be used. You require IP-enabled telephone devices (SIP telephones) for a Virtual PBX connection.

Do I need a PC to use Virtual PBX by UPC Business?

No, that is not automatically necessary unless you use a softphone that is installed on your PC. Virtual PBX allows you to dial any telephone in the world with your IP phone, without needing a PC. You can also be called from any connection in the world at any time.

How can I make calls with Virtual PBX by UPC Business?

You need a Business Internet Fiber Power connection with a bandwidth of 200/20 Mbit/s, 500/50 Mbit/s or 1000/1000 Mbit/s.

How can I use Virtual PBX by UPC Business for my company?

Virtual PBX from UPC Business allows you to replace your existing physical telephone system with what is known as a cloud solution. This means you are using a virtual and outsourced modern telephone solution. As long as you have an efficient Internet connection, this provides you with global access to the telephone system wherever you are. You can also use the telephone system when you are on the move or abroad with your mobile phone (via app) or from a PC/laptop (via web portal) – just as if you were physically present in your office. With Virtual PBX you are spared the investment in expensive hardware of your own and benefit from attractive call costs. Within your organisation all participants can call each other for free, even between company locations.

Where can I get the end devices for Virtual PBX from UPC Business?

You can find a list of the certified SIP telephones here:

Is the call quality as good as with traditional telephony?

Yes, Virtual PBX by UPC Business allows you to make calls with the call quality you would usually expect. To ensure this quality, voice transfer is prioritised over the other data packages (quality of service – QOS).

Would you like to have an

individual consultation?

Contact our experts: