SELECT YOUR SUBSCRIPTION
CHANGE YOUR SUBSCRIPTION
ONLINE ONLY: Save the activation fee instead of paying CHF 99
REASONS TO CHOOSE UPC
Reliable and powerful for streaming, working, chatting and playing games.
UPC Internet with speeds of up to 1 gigabit a second for all of Switzerland.
Online only: 100-day cancellation policy & free activation.
FAST & FREE DELIVERY
Most of the time we send you your products on the same time, of course at no extra charge.
Recommend UPC and earn money
Get a one-off bonus of up to CHF 135 now!
"With UPC products everything from one source - The Happy Home bundle and the amazing customer care team convinced me to put everything together."
"Very good package offer. Competent, friendly support. Happy Home 600 offer perfect. Overall totally happy with UPC."
YOUR QUESTIONS ARE IMPORTANT TO US
2. I am a new UPC customer. What do I have to do to get the Giga Connect Box?
Just order an Internet product with 1 Giga/s Internet speed and you will get the Giga Connect Box for free. Then cancel your contract with your current provider and we will take care of the rest.
3. How does the 100-day cancellation policy work?
As a new UPC customer you get a 100-day cancellation policy on every TV and Internet product. If you are not satisfied within this time, you can either change your subscription or cancel it at the end of the month (0800 222 532). The subscription fees incurred until your cancellation is effective will be billed normally and not refunded.
4. How long will it take until I get my new product?
We normally send your parcel on the same day. Delivery is free, regardless of the delivery date.
Minimum contract period:
12 months / 24 months
2 months' notice
Payment methods (change anytime afterwards in My UPC):
- Bill by e-mail (PDF) (free)
- E-bill (free)
- Online bill (free)
- Bills by post (CHF 3 per bill)
- Direct Debit (Bank) / Direct Debit (Post) (free)
- Free Connect Box for all subscriptions with 100 and 300 Mbit/s Internet speed
- Free Giga Connect Box for subscriptions with Giga Internet speed
- UPC TV Box (free of charge, only available when you switch to a new Happy Home subscription)
- Security pack - 3 months free Internet Security Package for all new customers
- 5 e-mail addresses each with 5 GB storage (free)
- Wi-Free - The biggest wifi network in Switzerland and more than 10 million locations in Europe and the USA (free)
- UPC TV App - Online TV without Replay
Activation fee (one-off cost):
(Online only: Free activation)
There are usually no fees for existing customers.
**MySports One: The Happy Home subscription price includes a channel-specific fee of CHF 5 for MySports One. Customers with an internet only or mobile subscription (with Basic TV) can subscribe to MySports One for CHF 5/month and cancel it at the end of any month with 3 months’ notice Subject to price and programme changes. Correct as of June 2019.