Contact us

Order products Order additional options, switching bonus etc.

Helpful topics

All information about television, Internet, fixed network & mobile.

You can make changes yourself in My UPC at any time.

Everything you need to know about switching to UPC quickly and simply.

Call us

0800 46 46 46 *

  • Mon. - Fri. 08.00 - 20.00
  • Sat. 10.00 - 18.00
  • From abroad:
  • +41 800 46 46 46 
  •  
  •  *free

Answers to frequently asked questions

Send us an e-mail

Send e-mails simply using our contact form.

 
 

Technical Support For installation & use, disruptions, etc.

Helpful topics

Here you will find your installation code for receiving digital TV.

Videos, quick guides and detailed instructions for your products.

Our free service informs you about disruptions in your area.

All support videos in one place. Have a look now!

Call us

0800 66 88 66 *

  • Mon. - Sun. 08.00 - 22.00
  • From abroad:
  • +41 800 66 88 66
  •  
  •  *free

Answers to frequently asked questions

Ask the Support Community

Read tips from other customers and ask the Community for advice.

Request a visit from a technician

Our technicians will help you with the initial installation of your products.

Send us a tweet

Our Support staff tweet from Monday to Friday between 8 am and 5 pm.

 
 

Administrative Support For moving, changing subscription, etc.

Helpful topics

Tell us your new address online.

Manage your products and contact details online whenever you want.

Here you will find information about your bill, contract and personal details.

Call us

0800 66 88 66 *

  • Mon. - Sun. 08.00 - 22.00
  • From abroad:
  • +41 800 66 88 66
  •  
  •  *free

Loss of SIM card & blocking:

7 x 24 h - 0800 66 88 66 *

  • From abroad:
  • +41 800 66 88 66
  •  
  •  *free

Answers to frequently asked questions

Ask the Support Community

Read tips from other customers and ask the Community for advice.

Send us an e-mail

Send e-mails simply using our contact form.

Send us a tweet

Our Support staff tweet from Monday to Friday between 8 am and 5 pm.

 
 

Questions about your bill

Helpful topics

You can view your bills online and print them out at any time. 

Here you will find useful information related to your bill.

Call us

0800 66 88 66 *

  • Mon. - Fri. 08.00 - 19.00
  • Sat. 09.00 - 13.00
  • From abroad:
  • +41 800 66 88 66
  •  
  •  *free

Answers to frequently asked questions

Ask the Support Community

Read tips from other customers and ask the Community for advice.

Send us an e-mail

Send e-mails simply using our contact form.

Send us a tweet

Our Support staff tweet from Monday to Friday between 8 am and 5 pm.

 
 

By post Returns, forms, letters

Answers to frequently asked questions

Address

  • UPC's postal address
  • UPC Switzerland GmbH
  • Postfach
  • 8021 Zürich

Returns are simple

Save yourself the journey to the post office – we will collect the parcel from your home.

 

All about pick@home

 
 
 
 
 
 
 

Contact us

Hotline, e-mail, post, Shops & Service Points

 
 
 
 

Our Community

In the Community, you will find answers, news and competitions

 
 
 
 

Tweet us

We also answer your questions via Twitter. Send us a tweet or follow us