HOW CAN WE HELP YOU?
HOW CAN WE HELP YOU?
We are your first point of contact for questions about your UPC products and services. Here you can find, for example, information about network problems, report your move or manage your subscription.
Manage your UPC products and invoices in our customer portal.
Check the current availability of your services.
What steps you should take into account when returning items.
Help for your UPC products - this is how it is done.
Quick guides and detailed instructions for all devices.
Information about the acquisition of Sunrise by Liberty Global.
We will be happy to offer you personal advice.
Use UPC products immediately at your new home.
Information on cancelling your UPC services.
We help you with questions about your UPC products.
FREQUENTLY ASKED QUESTIONS
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How to return your devices
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Recognize and notify a phishing attack – fake emails, SMS or competitions
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How do I pair the remote control of my TV Box with the TV?
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How can I optimise my wifi?
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How do I set up hispeed mail?
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How do I change my payment method?
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I want to change my subscription. How should I proceed?
Service information and network issues
Here you can find information about disruptions on the UPC network.
