What can we help you with?

More ways we can help

View your bills

Moving house?

New joiner?

Check Service Status


Check Your Speed


Resolve Connectivity


Most popular FAQs


Hassle-free service

Having problems with your connection? Our Connect app is your easy, interactive guide to setting up and managing your home. Scan your home to check your Wi-Fi coverage, access simple troubleshooting guides and more  - without waiting around for a technician.


Contact us

Hotline, e-mail, post, shops & service points


Our community

In the Community, you will find answers, news and competitions


Tweet us

We also answer your questions via Twitter. Send us a tweet or follow us