SUPPORT

Problems with Replay or OnDemand? Perhaps your cable is plugged into the wrong hole!

Take the test: You can only use our additional services if your Horizon HD Recorder or your HD Mediabox is connected correctly.

 
 

Which TV socket have you got at home?

2-hole

3-hole

 
 
 
 

Service status

Here you can find information about disruptions on the UPC network.

 
 
 
 

Our Community

In the Community, you will find answers, news and competitions

 
 
 
 

Tweet us

We also answer your questions via Twitter. Send us a tweet or follow us