STATUS OF YOUR ORDERS
At your request, this order was cancelled. If the cancellation was initiated for any other reason, we will contact you shortly.
At your request, this order was cancelled. If the cancellation was initiated for any other reason, we will contact you shortly.
At your request, this order was cancelled. If the cancellation was initiated for any other reason, we will contact you shortly.
At your request, this order was cancelled. If the cancellation was initiated for any other reason, we will contact you shortly.
At your request, this order was cancelled. If the cancellation was initiated for any other reason, we will contact you shortly.
Thank you for your order! We have started to process it.
The cable connection in your property needs to be inspected or needs to be installed. Details to follow separately.
To process your order, we need the number of your fibre optic socket. You can find this number on the socket itself. Please tell us by calling 0800 66 88 66.
The fibre optic connection in your property needs to be inspected or needs to be installed. Details to follow separately.
We will send out your device(s) soon.
We will send out your device(s) as soon as possible.
The order could not be delivered and was sent back to us. Please contact us on the number: 0800 66 88 66.
You can get instructions and more information conveniently in our Support section.
Before you can enjoy the best entertainment with your products, you will still need to be a bit patient. We are working on having it ready soon. Generally this takes about two days.
Your device(s) are ready to be used.
Thank you for your order! We have started to process it.
Return the signed power of attorney form for number porting which we sent to you.
We have requested your phone number(s) from the current provider.
Return the signed power of attorney form for number porting again.
We have requested your phone number(s) from the current provider.
Your number was successfully ported and will be set up for your new subscription at selected porting date.
Your number is ready to be used.
Thank you for your order! We have started to process it.
We are preparing your device for shipment.
Duration: approx. 3 working days
(Does not apply to store-bought devices)
We will send out your device as soon as possible.
Your device is on its way and should arrive within the next few days.
(Does not apply to store-bought devices)
Your device is ready to be used.
Thank you for your order! We have started to process it.
Duration: approx. 3 working days
If you use UPC ID Checker App - confirm your identity first.
(Does not apply to store-bought SIM card)
Your SIM card is ready for activation and on its way. It should arrive within the next few days.
(Does not apply to store-bought SIM)
Your SIM card is ready to be used.
Thank you for your order! We have started to process it.
Return the signed power of attorney form for number porting which we sent to you.
We have requested your number transfer from your current provider.
Return the signed power of attorney form for number porting again.
We have requested your number transfer from your current provider.
Your number was successfully ported and will be set up for your new subscription at the selected porting date.
Your number was successfully ported and will be set up for your new subscription at the selected porting date.
Your number is ready to be used.
Your orders can't be shown at the moment. Please try again later.
You don't have any open orders.
Do you have any further questions?
You can find further information on our support page.