HOW CAN I BLOCK OUTGOING CALLS?

BLOCK CALLS THAT COST EXTRA (SUCH AS TO 0900 NUMBERS)

It’s easy to block calls to numbers that cost extra with the help of call barring programmes on your telephone.

Two things you need to note: 

 

  • Only one barring programme can be activated at a time. 
  • The call barring is protected by a PIN code, which means that only you or someone that knows the PIN code can activate or deactivate the block.

ACTIVATE CALL BARRING:

upc-icon-step-1

First you need to change the default PIN code (0000). The new PIN code must contain four digits and it may not be four identical numbers.

To change the PIN code:

 

  1. Lift the handset
  2. Enter *99*
  3. Enter the old PIN and press *
  4. Enter your new PIN and press *
  5. Enter your new PIN again and press #

Now you can activate a call barring programme. Each call barring programme has a certain number which you need to enter after your PIN. Next you will find the instructions and an overview of the call barring programmes. 

upc-icon-step-2

To activate: 

 

  1. Lift the handset
  2. Enter *33*
  3. Enter your PIN and press *
  4. Enter the number of the desired call barring programme (see table) and press #
  5. Wait for confirmation and hang up

 

Which calls do you want to bar? Number of the call barring programme

Bar all outgoing calls (except the emergency numbers 112, 117, 118 and the short numbers 143, 144, 145 and 147) 

 

Please note:  If you bar all outgoing calls, you cannot access your UPC voicemail box from home. However, you can continue to access your messages from any other connection.

1
Bar outgoing calls to numbers abroad and calls to satellite phones
3
Bar outgoing calls to satellite phones
4
Bar outgoing calls to business numbers (0906x)
5
Bar outgoing calls to 0900x, 0901x and 0906x business numbers
6
Bar outgoing calls to numbers abroad, to all business numbers and calls to satellite phones
7
Bar outgoing calls to satellite phones and business numbers (0906x)
8

SOLUTIONS TO COMMON ISSUES WITH THE LANDLINE

DEACTIVATE CALL BARRING:

To deactivate call barring, proceed as follows:

 

  1. Lift the handset
  2. Enter #33*
  3. Enter your PIN and press #
  4. Wait for confirmation and hang up
 
 

Service information and network issues 

Here you can find information about disruptions on the UPC network.

 
 
 
 

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