What does the error message mean?

Due to a problem with the server, the channel cannot be shown at the moment.

This is how you can proceed.


  • Restart the UPC TV Box by carefully unplugging the power cord and plugging it back in after 30 seconds.
  • Wait until the box has completely restarted and the transmitters have been reset. This may take up to 30 minutes, so leave the box on.
  • Check if the problem is solved now.

Were you not able fix the problem? Our customer service will be happy to help you:


Service information and network issues 

Here you can find information about disruptions on the UPC network.



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