SwissEnergy | Support & Help

Save energy – it's simple

The largest provider of TV and superfast Internet for everyone has been championing the reduction in the energy consumption of its devices for a long time now. In cooperation with the Swiss Energy program of the Federal Office of Energy (SFOE), UPC can show you how to save electricity simply and quickly by making some easy adjustments to the standby settings for your add-on devices for Internet and Digital TV.

Latest campaign:

Switch off on holiday!

Give your electronic devices a break. Switch them off completely or pull out the plug. This will prevent energy from being wasted in standby mode. If all Swiss households switched off their devices
while on holiday, the energy saved would be the same as the
annual consumption of around 18,000 households.


More information is available at EnergieSchweiz.

Im Urlaub, Abschalten!

Do my devices use too much energy in standby mode?

Thanks to the HD cable connection, UPC subscribers can receive up to 55 and/or 70 Digital TV and radio channels without any additional equipment. This means that a UPC customer can watch TV without using any additional electricity. All other offers require the use of an additional receiver. Most of these modern additional devices are equipped as a minimum with a standby mode that reactivates the equipment more quickly and thus facilitates faster usage. So these devices require energy even in standby mode.

How can I save electricity
with UPC?

The additional equipment for the Digital TV and Internet from UPC such as the set-top box, modem or DigiCard already has low power consumption. However, for most of these devices the power consumption in standby mode can be further optimised and adjusted to suit individual needs. This means you can reduce the power consumption in standby mode to just one watt.

Power consumption

You can find further information
on the equipment here

It is possible to reduce power consumption via the standby mode with most of the additional devices for Digital TV and Internet from UPC.


Did you know?

Horizon: Standby settings even simpler

Our Horizon platform combines television, Internet and telephony in the one device. This means that only one piece of equipment is using energy instead of several. It also means that the standby consumption rates for television, Internet and telephony for one receiver can be optimised more simply and easily in just a few steps, thereby lowering overall energy consumption.

Huge impact by optimising the standby settings

In Switzerland more than three million modems and over two million set-top boxes are connected to the network. These use a total of around 500 GWh/year.

If the majority of users were to use the most efficient standby mode,
it would be possible to make savings of 180 GWh per year.
This corresponds to the average power consumption of approximately 40,000 households.


Energy consumption of hardware

All-in-one set-top boxes

Set-top boxes

Older models

These devices are still in use, but are no longer being delivered to customers.

Router / Modem

Energy saving tips when using modems:


  • WLAN-enabled devices can be switched off when not in use
  • In the event of longer absences (e.g. holidays), it might be worthwhile to switch the modem off completely



  • If the modem is switched off, the telephone connection will no longer be active, so only switch off the equipment if you do not need to be contacted (e.g. holidays)
  • In order to protect the modem, it is not advisable to switch it on and off on a daily basis

Ubee EVM3206/36

Operation: 8.7 Watt


SA EPC2203

Operation: 5.1 Watt


Technicolor TC7200v1

Operation: 8.0 Watt


Technicolor TC7200v2

Operation: 9.5 Watt


Ubee EVW3226

Operation: 7.5 Watt


Thomson TWG870U

Operation: 11.7 Watt