GIGA CONNECT BOX

INSTALLATION GUIDE

FIND THE PERFECT SPOT

GIGA CONNECT BOX VIDEO INSTRUCTIONS

Do you have everything?

Netzteil

Power supply unit

Kabel A

Cable A

Kabel B

Cable B

LAN Kabel

Cable LAN

Giga Connect Box

Giga Connect Box

If you are missing an item, please contact our support hotline: 0800 66 88 66

yellow-info-icon

Important! Use the new cable when installing the device

Even if your old coaxial cable looks exactly the same as the one that came with it, improvements are constantly being made. Your old cable probably no longer meets our quality standards. It could have internal damage that causes malfunctions. Avoid signal loss or unnecessary hardware replacement and install your Giga Connect Box with the supplied cable.

 

INSTALLATION

icon-number-small-1

OPTION A

Connect cable A

giga_connectbox_optionA

OPTION B

Connect cable B

1st_step_option B
icon-number-small-2

Plug in the mains power cable, switch on the power button

2nd_step
icon-number-small-3

White LED will shine continuously as soon as the box is set up

gigaconnectbox_english

How can I adjust the LED ring on the Giga Connect Box?

  1. Open in the Internet browser (192.168.0.1) the admin area of your Giga Connect Box.
  2. Under “Advanced settings” you can find the menu item “Light ring”.
  3. Select “Manual” to change the brightness of the light ring with the controller.
icon-number-small-4

OPTION LAN

Connect to the Internet

4th_step_option LAN

OPTION WIFI

Connection to wifi

4th_step_option WIFI
Success_GIGAconnectbox

Well done! You have successfully connected your Connect Box!

GIGA CONNECT BOX VIDEO INSTRUCTIONS

Find the perfect spot

Do you have everything?

Netzteil

Power supply unit

Kabel A

Cable A

Kabel B

Cable B

LAN Kabel

Cable LAN

Giga Connect Box

Giga Connect Box

If you are missing an item, please contact our support hotline: 0800 66 88 88 66

yellow-info-icon

Important! Use the new cable when installing the device

Even if your old coaxial cable looks exactly the same as the one that came with it, improvements are constantly being made. Your old cable probably no longer meets our quality standards. It could have internal damage that causes malfunctions. Avoid signal loss or unnecessary hardware replacement and install your Giga Connect Box with the supplied cable.

 

INSTALLATION

icon-number-small-1

OPTION A

Connect cable A

giga_connectbox_optionA

OR

OPTION B

Connect cable B

1st_step_option B
icon-number-small-2

Plug in the mains power cable, switch on the power button

2nd_step
icon-number-small-3

White LED will shine continuously as soon as the box is set up

gigaconnectbox_english

How can I adjust the LED ring on the Giga Connect Box?

  1. Open in the Internet browser (192.168.0.1) the admin area of your Giga Connect Box.
  2. Under “Advanced settings” you can find the menu item “Light ring”.
  3. Select “Manual” to change the brightness of the light ring with the controller.
icon-number-small-4

OPTION LAN

Connect to the Internet

4th_step_option LAN

OR

OPTION WIFI

Connection to wifi

4th_step_option WIFI
Success_GIGAconnectbox

Well done! You have successfully connected your Connect Box!

DO YOU NEED MORE DETAILED INFORMATION?

Connecting further devices

icon_technician

DO YOU NEED HELP?

On the following page you will find all the details so that one of our consultants or service technicians can help you personally.

Connect App

DO YOU NEED

AN INSTALLATION WIZARD?

The quickest and easiest way to install your Giga Connect Box/Connect Box is via the Connect App. It will help you set up and control all your UPC devices at home in no time.

connect_app_mockup
 
 

Service information and network issues 

Here you can find information about disruptions on the UPC network.

 
 
 
 

Community

Our experts are there for you.

 
 
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We also answer your questions via Twitter or Facebook.