Help with Internet

All answers and help topics on internet

How can we help you?

 
 
 
 

Connect App

The Connect app is your easy, interactive guide to setting up and managing your home. Scan your home to check your Wi-Fi coverage, make sure your Connect Box is working properly, and more - without waiting around for a technician.

 
 

Most popular FAQs

 
 

Need more support?

Check your connection

Are you having problems with Replay or OnDemand? Check you are wired correctly

 
 

Help videos

Do you need help with your TV? Take a look at our tutorial videos on Youtube

 
 

Optimise your WLAN

Having problems with wireless connection? Find tips, tricks and useful information

 
 
 
 
 
 

Contact us

Hotline, e-mail, post, Shops & Service Points

 
 
 
 

Our Community

In the Community, you will find answers, news and competitions

 
 
 
 

Tweet us

We also answer your questions via Twitter. Send us a tweet or follow us