Rented UPC receivers (modem, router, TV Box etc.) are to be returned undamaged. The charges for damaged or defective devices are:
Giga Connect Box: CHF 175.-
Connect Box: CHF 120.-
UPC TV Box: CHF 195.-
Wifi Booster Set: CHF 110.-
Wifi Booster Adapter: CHF 110.-
In the event of cancellation, receivers must be returned promptly and undamaged, if this is stipulated in the confirmation of cancellation. If the deadline is not complied with, UPC will charge a fee of CHF 49. The costs for damaged devices (see above) will be charged in addition.
HERE’S HOW TO RETURN YOUR DEVICE
CREATE RETURN LABELS AND PRINT THEM OUT
If you already have label - great! If not, you can create a separate label for every packet that you would like to send back. Please note that a printed label can only be used once.