Rented UPC receivers (modem, router, TV Box etc.) are to be returned undamaged. The charges for damaged or defective devices are:
Giga Connect Box: CHF 175.-
Connect Box: CHF 120.-
UPC TV Box: CHF 195.-
Wifi Booster Set: CHF 110.-
Wifi Booster Adapter: CHF 110.-
In the event of cancellation, receivers must be returned promptly and undamaged, if this is stipulated in the confirmation of cancellation. If the deadline is not complied with, UPC will charge a fee of CHF 49. The costs for damaged devices (see above) will be charged in addition.
HERE’S HOW TO RETURN YOUR DEVICE
CREATE AND PRINT THE RETURN LABEL
If you already have a label, that’s great. If not, you can create one here.