Antivirus, browser, banking protection
and family manager.
Antivirus, browser, banking protection
and family manager.
Antivirus, browser and banking
protection and family manager.
INTERNET SECURITY
Antivirus
Browser protection & firewall
Protection of minors or spam and phishing filter
INTERNET SECURITY
Antivirus
Browser protection & firewall
Protection of minors or spam and phishing filter
STEP 1
Log in with your UPC login credentials, and under "Manage options" go to "Internet".
STEP 2
Click "Add" to put Internet Security into your shopping cart.
STEP 3
Click on "Next" and follow the next steps. Have fun surfing securely!
VIRUS PROTECTION
Protect your privacy and ensure security – protect your devices from viruses, ransomware and spyware.
BROWSER AND BANKING PROTECTION
Make purchases, carry out banking transactions and all other online activities without worry.
FAMILY MANAGER
Protect your whole family with a single subscription and set sensible screen time limits for children.
TO GET INTERNET SECURITY, YOU NEED AN INTERNET SUBSCRIPTION.
HAVEN’T GOT ONE YET? THEN TAKE A LOOK AT OUR...
...INTERNET OFFERS!
TO GET INTERNET SECURITY, YOU NEED AN INTERNET SUBSCRIPTION.
HAVEN’T GOT ONE YET? THEN TAKE A LOOK AT OUR...
...INTERNET OFFERS!
QUESTIONS ABOUT INTERNET SECURITY
Worried about the security of your computer and devices when online? Don’t worry, UPC have teamed up with F-Secure to help protect your devices with UPC Internet Security.
UPC Internet Security is a complete online security solution which is available to all UPC Internet customers free for the first 3 months and includes:
Already got a UPC Internet subscription?
If so, you can download UPC Internet Security to keep you and your family safe online anywhere, whatever device you are using.
This multi-award winning software protects up to 10 of your devices whether it is a tablet, mobile, PC or Mac. What’s more, it does so against all of the latest threats, automatically.
In your My UPC account, you can choose which devices you want to protect. With 10 devices available, you can keep the entire household safe.
You can order UPC Internet Security at https://www.upc.ch/internet-security. Even the best software is no substitute for being vigilant online and cannot offer 100% protection. Please make sure that your operating system is always kept updated.
If you did not turn on Parental Control during installation of the product, you can turn it on as follows:
Parental Control is now turned on. You can now start limiting time, type of contents, and apps on your child’s device via your My UPC account.
When activated, Banking Protection adds another layer of security when banking online and/or carrying out online money transactions.
When using Banking Protection, every website you enter is checked by querying a Security Cloud (certificates and encryption used) to make sure it is trustworthy and secure. By carrying out this check, Banking Protection receives information about whether the site is listed as one of our trusted banking sites or not. If it is, a notification is shown indicating that you are entering a secure online banking site.
When you start your next online banking session, Banking Protection is automatically activated again.
Note: On the PC, Banking Protection offers an elevated level of security. Once you have started an online banking session and Banking Protection mode has been activated, Banking Protection disconnects all untrusted applications from the Internet and prevents them from reconnecting while on a trusted banking site. Blocking connections prevents hijacking of your banking sessions keeping your money safe. You can also only access websites that are considered safe during a banking session, otherwise they will be blocked.
Note: To benefit from the Banking Protection feature on Android devices, the UPC Internet Security Safe Browser app needs to be in use.
Once you have installed UPC Internet Security on your computer, and you open up Google Chrome for the first time, activate the Browsing Protection extension (add-on) as follows:
- If you see a notification in the upper-right corner of the browser, click Enable extension.
You can also enable the browser extension in the following way:
Once you have installed UPC Internet Security on your computer, and you open up your browser for the first time, activate the Browsing Protection extension as follows:
The browsing protection features need a browser extension to work properly. To install the browser extension on Safari:
Once the installation of the browsing protection extension is completed, the browsing protection protects you against harmful web sites. Also, when you make a web search, the search result ratings will be shown to you to help you avoid harmful sites.
You’ll need to remove any other antivirus or security products that may already be installed on your device before installing UPC Internet Security.
UPC Internet Security will automatically detect and remove the most common antivirus and security products during the installation process, however.
In some cases, you may need to manually remove other antivirus or security products before installing UPC Internet Security. You can do this through device settings, the App store (iOS), or Google Play (Android).
Managing the protection of your devices is simple. You can access your UPC Internet Security account through My UPC where you can view the number of user licences available to you and manage these.
Available functions include:
You may switch licences easily by releasing them from one device and installing them on to another.
Deeplink example: https://www.upc.ch/en/myupc/products/internet/
It couldn’t be easier to download UPC Internet Security.
Before installing UPC Internet Security you will need to make sure your device is supported. For more details, please see here (deepling)
To install on a my mobile device
Once installed, you can check you are now being protected by opening up UPC Internet Security on your device. It should have a green tick to let you know you are protected.
To install on my PC
To install on my Mac
You can share your UPC Internet Security subscription with a friend or family member by inviting them to use the service.
This allows them to protect their devices using one of the ten available licences:
UPC Internet Security members won’t see the devices of other members. Only you can see all devices in your My UPC.
We’ll be sorry to see you go. But if you’d like to completely uninstall UPC Internet Security, follow the instructions for your device.
To uninstall from your PC:
To uninstall from your Mac:
To uninstall UPC Internet Security from your iOS device:
Hold down the UPC Internet Security logo and tap the cross to remove the app
To uninstall from your Android device:
In your device's Settings menu select Apps or Application manager (this may differ depending on your device), tap the app you’d like to uninstall. Select Uninstall.
If you cancel your UPC Internet, your UPC Internet Security subscription will also be cancelled on your cancellation date. All your devices will then be unprotected from viruses, malware and malicious attacks.
No anti-virus software can guarantee to be 100% effective against all future viruses. To make sure you are protected you need to be careful and use a combination of anti-virus, anti-spyware and a firewall, and take care on the internet. We recommend that you apply all Windows updates and continue to be careful when online, especially with regard to emails with attachments from people you don't know.
UPC Internet Security uses the latest DeepGuard technology from F-Secure to keep you pro-actively protected against all the latest threats using minimal system resources. As a result you will experience very minimal impact on your systems performance.
However, if you’re experiencing slow performance while using UPC Internet Security you should make sure your computer or device meets the minimum system requirements, or ideally the recommended specification. For more details, please see here.
UPC Internet Security carries out many tests and scans on data going in and out of your computer, and the short time added in order to do this is worth it in order to keep your computer safe.
Windows
Supported operating systems
Windows 10 version 1703 or newer
Windows 8.1
Windows 7 (service pack 1)
Minimum system requirements
Processor: 1 GHz or faster
Memory requirements: 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
Disk space: 600 MB free disk space
An Internet connection is necessary to verify your subscription and to receive updates. Internet access fees (ISP) may be incurred.
* ARM is not supported
Mac
Supported operating systems
macOS version 10.15 (Catalina)
macOS version 10.14 (Mojave)
macOS version 10.13 (High Sierra)
Minimum system requirements
Processor: Intel
Memory requirements: 1 GB RAM or more is recommended
Disk space: 250 MB free disk space
Mobile
Supported operating systems
iOS:
iOS 10 or newer. Installation requires about 20-30 MB of free storage.
Android:
Android OS 5.0 or newer with 75 MB of free storage.
No, the two contracts are independent of each other. If you cancel Internet Security, your Internet subscription will continue with the regular minimum contract period.
No, but a notice period of 2 months applies. You can cancel the Security package at any time, but with a notice period of 2 months from the end of the month.
Prerequisite for Internet Security Package is a paid Internet subscription from UPC, e.g. Connect 100 for CHF 59.-/mt. Subject to changes.
Availability may be limited in some partner networks.