Linking up your home
Powerful WiFi thanks to our Connect Box, easy to install with instructions in the Connect App and simple to optimize or expand your WiFi with additional boosters - just scan your apartment.
More than just Wi-Fi
Order your Connect Box now, and the rest is simple
Optimise WiFi in every room
Download the app for free then scan your home to maximise coverage.
Share the fun
Boosters for super-smooth streaming. Share your WiFi with guests without worries.
See our easy installation guide, troubleshooting tips & request a technician - all from the app.
Dedicated to keeping you connected
Fill your home with super-fast WiFi that won't let you down. Your WiFi system will take care of itself, ensuring a seamless streaming experience.
Our easy-to-use guides will have you surfing in a snap, and if anything goes wrong, our tech saviours are just a click away.
Even more features
View a map of internet hotspots from the Connect App and save on roaming costs when out and about.
Manage your usage and costs, and set spending limits for family members.
Questions about the Connect App
What do I need to do to use the UPC Connect App?
To be able to use the UPC Connect App, you require a My UPC account. To set this up, please proceed as follows: Register in My UPC and make a note of your login credentials. Install the UPC Connect App on your mobile (for iOS via the App Store and for Android via the Play Store). After installation, open the app on your mobile phone. Enter your My UPC user name and password and click on Login. Read and accept the terms & conditions.
How can I change my user name or password for the UPC Connect App?
Have you forgotten your My UPC user name or password? Click
on the following link and then select «Forgotten e-mail» or «Forgotten
password». To subsequently discover your user name, you require your customer number and your surname. To reset your password, you simply require the e-mail address which serves as your user name for the UPC Connect App. The changed password is valid for both the UPC Connect App and the online version of My UPC (myupc.upc.ch).
Who can use Wi-Free?
The UPC Connect App is available free of charge to all UPC customers with a My UPC account. Functionality is limited without an Internet or Mobile subscription. Since a My UPC account is required to log in to the app, the UPC Connect App can only be used by UPC customers. An active My UPC account is also required.