SUPPORT

Switch to electronic bills for the 3-in-1 cable connection

Protect the environment and save money on your bills

From 1 Jan 2016, a charge of CHF 3 will apply for quarterly bills issued in paper form for the 3-in-1 cable connection. In addition, a handling fee will be charged for payments at the post office counter. Here’s how you can avoid the charges:

Bill by e-mail

Your bill will be sent to you by e-mail as a PDF. A PDF bill is suitable for payments via direct debit/Debit Direct and e-banking.

 
 

E-bill

E-bill allows you to pay your bills online at the click of a mouse. The online banking portal is used here as your electronic postbox.

 
 

Annual bill in paper form

You will still receive the annual bill on paper without being charged for postal delivery.

 
 
 
 
 
 

Switch now!

Change the delivery option for your 3-in-1 cable connection bill now.

Bill by email (PDF)

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E-bill

E-bill is a service offered by PostFinance and the Swiss banks, with which you can pay your bill from UPC simply, quickly, securely and conveniently online. Your e-banking portal serves as the postbox for your electronic bills. How it works

 

Bill by post (paper)

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Direct debit/Debit Direct

Here you can download the direct debit/Debit Direct form for your HD Cable Connection here:  

Debit authorisation Debit Direct CATV

Debit authorisation Debit Direct Sitel

Top 3 FAQs for the 3-in-1 cable connection bill

Why is there one bill for the cable connection and another bill for the subscription for my digital products?

In many cases, the subscription fees for the cable connection are paid through the additional property expenses. For this reason, we bill the cable connection fees separately.

 
 

I receive the bill for the subscription for my digital products electronically. Does this also apply for the cable connection bill?

You can select different delivery options for the cable connection bill and the bill for your subscription

 

Fill out the form above if you wish to change the delivery option for your cable connection bill. You can change the bill delivery option for your subscription in My UPC.

 
 

Why is the annual bill free of charge, but the quarterly bill subject to a fee?

Today’s payment solutions no longer require paper pay-in slips. Electronic dispatch and payment of your 3-in-1 cable connection bill is therefore simpler, better for the environment and cheaper.

We understand that you may still wish to receive your bill in paper form, however, and so will not charge you for delivery of this if you choose to receive it annually. If you would like to receive the bill quarterly, we will charge you CHF 3 per bill.

 
 
 

Data and bills

Find out more about your bill and your contract/subscription.