TROUBLESHOOTING

SLOW INTERNET

Here’s what you can do:

OPTIMISE YOUR WIFI

If you are connected to the wifi but interruptions occur, check out our tips for optimising your wifi. Then you’ll get the best possible connection.

TAKE THE SPEED TEST

If your Internet connection is still too slow, then we recommend taking the speed test. That way you can find out how fast your Internet is and get tips for optimising your connection.

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SLOW INTERNET CONNECTION

Here is what you can do:

OPTIMISE YOUR WIFI

If you are connected to the wifi but interruptions occur, check out our tips for optimising your wifi for the best possible connection.

Note: You can also take the speed test to check how well your internet is performing and get further information on optimising your internet connection.

Was this not what you were looking for? Click below for other topics.

DIDN’T FIND A SOLUTION?

Ask in the community, write to us on social media or call us.

Community

Do you have a question? Discuss it with the Sunrise Community.

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Phone Support

We are happy to help you.