TROUBLESHOOTING

RECORDING PROGRAMMES

WITH UPC TV BOX 

Help for your UPC products - this is how it is done

Help for your UPC products -

this is how it is done

RECORDING SHOWS WITH YOUR UPC TV BOX

What you need to do:

stepOutline01

PRESS THE MENU BUTTON AND GO TO THE DESIRED SHOW

Press the “TV Guide” button on your UPC TV Box remote control. Use the arrows on the keypad to navigate to the desired show that you would like to record.

Remote TV Guide Mobile

Tip: If you would like to record the show you are currently watching, you do not need to navigate to the TV Guide. You can record it directly by pressing the red button. 

stepOutline02

PRESS THE RED BUTTON

Press the red recording button on your UPC TV Box remote control. When you press this button, a dialogue appears. Please click on “OK”. If a series was selected, you will be asked if you want to record all episodes of the series. 

Remote Red ButtonMobile

Tip: If you would like to save your recordings for more than 60 days in your cloud storage, tick the box when recording a show. This option is normally not ticked.

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Qualtrics survey
 

RECORDING SHOWS WITH YOUR UPC TV BOX

Here's what you can do

stepOutline01

PRESS THE MENU BUTTON AND GO TO THE DESIRED SHOW

Press the “TV Guide” button on your UPC TV Box remote control. Use the arrows on the keypad to navigate to the desired show that you would like to record.

Remote TV Guide Desktop

Tip: If you would like to record the show you are currently watching, you do not need to navigate to the TV Guide. You can record it directly by pressing the red button. 

stepOutline02

PRESS THE RED BUTTON

Press the red recording button on your UPC TV Box remote control. When you press this button, a dialogue appears. Please click on “OK”. If a series was selected, you will be asked if you want to record all episodes of the series. 

Press Red Button Desktop

Tip: If you would like to save your recordings for more than 60 days in your cloud storage, tick the box when recording a show. This option is normally not ticked.

Was this not what you were looking for? Click below for other topics.

Survey
Qualtrics survey
 

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