CALL FORWARDING ON LANDLINE

HERE’S HOW YOU CAN FORWARD CALLS

Want to make sure you don’t miss any calls, even when your line is busy or you can't be reached? With your landline phone you have the option of setting up call forwarding to another number (either landline or mobile) for such cases. You will find the instructions below.

Forward all incoming calls

1. Lift the handset

2. Enter *21*

3. Enter the number to which the calls should be forwarded

4. Enter # after the number

5. Wait for the set-up confirmation and hang up

This option can be deactivated again by entering #21#.

Forward calls when you cannot be reached (after 25 seconds)

1. Lift the handset

2. Enter *61*

3. Enter the number to which the calls should be forwarded

4. Enter # after the number

5. Wait for the set-up confirmation and hang up.

This option can be deactivated again by entering #61#.

Forward calls when your landline is busy

1. Lift the handset

2. Enter *67*

3. Enter the number to which the calls should be forwarded

4. Enter # after the number

5. Wait for the set-up confirmation and hang up.

This option can be deactivated again by entering #67#.

Please note: If you have activated the “call waiting” function, it is not possible to activate call forwarding. First deactivate “call waiting” with #43#.

For security reasons, calls may only be forwarded to numbers on Swiss fixed and mobile networks. It is not possible to forward calls to numbers abroad.

If you have already set up call forwarding to your voice mailbox, it will be turned off as soon as you turn on one of the above call forwarding options.

Find out here how to forward incoming calls to your voicemail box.

COSTS

When you forward calls, you will be charged for the calls from your connection to the number to which you have forwarded them. When someone calls you, they are only charged for the connection from their number to your landline. If you have a flat rate plan (Phone CH), then all your costs are covered.