CS2004

What does the error message mean?

This channel can currently not be displayed.

This is how you can proceed.

1. CHECK WHETHER THERE IS A NETWORK DISRUPTION IN YOUR AREA

Check the service status here and find out whether UPC services are in operation in your building.  


If all services are available, then please continue with the next step.

CHECK WHETHER THE CABLES ARE CONNECTED PROPERLY

  • Check that  the aerial cable is correctly and firmly connected to the back of your TV box.
  • Now check whether the other end of the cable is correctly and firmly connected to the broadband socket.
  • Please make sure you use the original UPC aerial cable.

Here are step-by-step instructions for installing your UPC TV Box.

Does the problem persist after 24 hours? Our customer service will be happy to help you:

0800 66 88 66

Kontakt | Telefon, E-Mail, Shop, Service Point
 
 

Service information and network issues 

Here you can find information about disruptions on the UPC network.

Service status
 
 
Kontakt | Community
 
 

Community

Do you have a question? Discuss it with the Sunrise Community.

Visit the Community
 
 
Kontakt | Twitter
 
 

Social Media

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