REPLAY TROUBLESHOOTING

UPC TV APP

Help for your UPC products - this is how it is done

Help for your UPC products

- this is how it is done

Replay Troubleshooting

DO YOU HAVE PROBLEMS WITH THE REPLAY FUNCTION IN THE UPC TV APP?

You can do this:

CHECK IF REPLAY WORKS ON YOUR UPC TV BOX

First check if you can use the Replay function on your UPC TV Box.

a) If there is a problem with the Replay function on the UPC TV Box, please return to the Replay troubleshooting overview page and select the appropriate topic.

Replay Troubleshooting

b) If Replay works on your UPC TV Box, there seems to be a problem with the App. Please continue with the next step.

EXIT THE UPC TV APP AND RESTART IT

Exit the App completely so that it is no longer active in the background. Restart it and try to use the Replay function. If the problem persists, please try again later.

Replay Troubleshooting

Do you have problems with the Replay function in the UPC TV App?

You can do this:

CHECK IF REPLAY WORKS ON YOUR UPC TV BOX

First check if you can use the Replay function on your UPC TV Box.

a) If there is a problem with the Replay function on the UPC TV Box, please return to the Replay troubleshooting overview page and select the appropriate topic.

Replay Troubleshooting

b) If Replay works on your UPC TV Box, there seems to be a problem with the App. Please continue with the next step.

EXIT THE UPC TV APP AND RESTART IT

Exit the App completely so that it is no longer active in the background. Restart it and try to use the Replay function. If the problem persists, please try again later.

DIDN’T FIND A SOLUTION?

Ask in the community, write to us on social media or call us.

UPC Community

Our experts are there for you.

Find the answer

Social Media

We also answer your questions via Twitter or Facebook.

Facebook

Twitter

Phone Support

We are happy to help you.

Call us