UPC Bills and Subscriptions 

Help topics for UPC bills, contracts/subscriptions and My UPC 

Have you got questions about the content of your UPC bill, want to change your payment method or transfer your subscription? Here you can find our help topics and learn how to manage your data yourself, simply and conveniently with My UPC. Forgot your My UPC password? Here you can find answers to important questions about My UPC.

How can we help you?

Father and daughter using a tablet

The most popular topics


Are you moving house?

Take your products with you to your new home. Only a few easy steps are required.


Managing your data and bills

In our online customer portal, My UPC, you can view bills, change subscriptions and means of payment, inform us of a relocation and update your personal information. And much more.


Direct debit/Debit Direct for digital products

Here you can download the direct debit/Debit Direct form for your digital products:  

For Debit Direct (PostFinance) please log in to My UPC.

Direct debit/Debit Direct for HD Cable Connection 

Here you can download the direct debit/Debit Direct form for your HD Cable Connection:

Need more support?

Paperless bills

Protect the environment and choose the paperless option.



Pay your bill online - it's fast, easy and secure.


Our apps

Download our apps and stay connected on the go.


Service status

Here you can find information about disruptions on the UPC network.


Our Community

In the Community, you will find answers, news and competitions


Tweet us

We also answer your questions via Twitter. Send us a tweet or follow us