USING WIFI TO CONNECT THE UPC TV BOX WITH THE CONNECT BOX

For the best possible connection, we recommend that you connect your UPC TV Box to the Connect Box via a LAN cable. Click here to go to the LAN cable connection page.


Nevertheless, it may happen that you have to connect using wifi, e.g. if:

 

1. Your TV Box is too far away from the modem.

 

2. You're not using a LAN cable yet.

 

If this is the case or for any other reason, please follow the steps below to connect using wifi.

STEP 1

SELECT THE CONNECTION TO YOUR CONNECT BOX

Go to the Settings menu of your UPC TV Box and select "Network". Here you can select the type of connection (see figure).

Step 1 WIFI EN

STEP 2

SELECT WIFI

Now select the option “WIFI”.

Step 2 WIFI EN
Step 2 WIFI EN

STEP 2

SELECT WIFI

Now select the option “WIFI”.

STEP 3

CHOOSE YOUR NETWORK AND ENTER YOUR PASSWORD

Please select the desired wifi network and enter the password. (If the password has not been changed, you can find it on the bottom of the Connect Box).

Step 3 WIFI EN

STEP 4

YOUR WIFI HAS NOW BEEN INSTALLED

Your UPC TV Box is now connected to the modem using wifi. If you want to check your connection, click on "Diagnosis" and follow the next steps.

Step 4 WIFI EN

STEP 5

SELF-DIAGNOSE YOUR UPC TV BOX

Your UPC TV Box starts a self-diagnosis to measure the signal quality of your UPC TV Box.

Are you still not satisfied with the signal strength? Then click on the link below to find out how you can optimise your wifi:

Step 51 WIFI EN
Step 52 WIFI EN

STEP 5

SELF-DIAGNOSE YOUR UPC TV BOX

Your UPC TV Box starts a self-diagnosis to measure the signal quality of your UPC TV Box.

Are you still not satisfied with the signal strength? Then click on the link below to find out how you can optimise your wifi:

 
 

Service information and network issues 

Here you can find information about disruptions on the UPC network.

 
 
 
 

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