Remote control for your UPC TV Box

How does my remote control work and how can I pair it with my UPC TV Box?


You’re looking for the TV Guide or you want to know how to use the remote control with voice commands? Here you can find out all about the buttons on your remote control.

In our Support section you can also find help for the following topics:

Your remote control in detail

TV Set: Switch on and off / Mute / Source (if paired with TV)

Tip: You can pair the remote control with your TV at any time under Settings -> Sound & Picture.

UPC TV Box: Switch the UPC TV box on and off & switch on the TV if your TV supports HDMI CEC

HOME / Menu: Enter the main menu and access Search, TV Guide, Replay, Films and Series, Saved (Recordings), Apps and Settings.

Back to live TV: Navigate directly to the live channel or to the last watched channel

TV Guide: Access the TV listings with the option of using the Replay function

Navigation buttons: With these buttons, you can navigate anywhere and confirm with OK

Tips: You can navigate quicker by keeping the arrow buttons pressed. By keeping the left or right arrow buttons pressed you can rewind or fast-forward more quickly. By pressing briefly you can jump forward or backward by 30 seconds in your recordings or in Replay.

Back: Return to the previous navigation step

Options: Call up information and options for the current or selected programme

Tip: You can also use this button to switch teletext and subtitles on.

Voice search & control: By keeping the button pressed and talking at the same time you can search for films & series, programmes or topics, or control your UPC TV Box. 

Jump to a channel: "Schwyzer Fernseh or SRF 1" / "RTL" / "Pro 7" / "MTV" etc. 

Call up menus: "Record" / "Watch list" / "TV guide" / "Radio" etc. 

Navigate faster in the TV guide: "Saturday" / "8 pm"

Fast-forward: "Skip forward 5 minutes" / "Skip backward 10 minutes"

Play from start: "Start over" / "restart"

Record: Make a recording directly by pressing this button.

Tip: If you want to store your recordings in the cloud for longer than 60 days, tick the checkbox when programming a recording.

Profiles: With the profile function you can create additional user or topic profiles and save channels and favourites lists. 

Find remote control

Are you looking for the remote control for your UPC TV Box?

Have you already turned the sofa upside down and still can't find the remote control?


No problem, we have the solution for you. Simply press the + button on your UPC TV Box for 5 seconds. When you release the button and the remote control has been localized, it will make a sound so that you can find it.



You don’t have a UPC TV Box, but a Horizon Box? Here you can find out all about the Horizon remote control.